Key Account Representative at SoluGrowth Pty Ltd

Purpose of the job

• To manage and control the movement of cargo from the designated origin to the prescribed destination in-line with the client’s instructions and requirements, whilst adhering to company policies, procedures & client requirements.  As an Import & Export Controller you will work on accurately executing day to day freight forwarding operational activities across the world for all clients. You will cover the following tasks: Negotiate and organizing transport movements with a vast contact base of sub-contractors. As well as internally- understanding client requests, being able to action them accordingly on and off system, Opening files, doing SI’s and sending pre alerts to needed parties internally and agents, , following up on bookings with tradelines,  monitoring shipments and arranging for necessary documentation to be processed, transport to be arranged. Ensure you do invoice, creditors, as well as ledgers. Ensure to build on client relationships as well as relationships internally

Receive and manage new shipments

• Receiving new shipping instructions. Either internally or from clients direct
• Manage by actioning and acknowledge the request
• Action according to process in place either on system and or off system
• Opening files
• Issue Si’s
• Follow up those bookings have been made
• Receiving documents to check
• Sent pre alerts out as well as load cons, cross haul instruction unpacking if needed
• Manage daily on Manto

Monitoring of shipments & Tracking   

• Monitor shipments as from sailing until arrival at port
• Ensure clearing etc. is done and all docs are in place that is needed.
• Monitoring process from arrival to terminal
• Ensure cargo is being booked on trucks to move to provided destinations
• Sent out daily tracking as required by customer

Administration 

• Raise invoices based on clients’ contract requirements within set invoicing trigger, send invoices and supporting documents to Customer as needed for payment
• Capture all creditors invoices, raising queries with relevant parties and/or Accounts Department.
• Take profits same day as raising debtors’ invoice and ensure that all relevant BOS fields are complete and close file.
• Close files once file balance is reading zero.
• And keep ledgers up to date as per process

Requirements
Competencies

• Skills Behaviours
• Communication
• Accuracy
• Coordination
• Adaptability
• Interpersonal
• Attention to Detail
• Planning and Organising
• Deadline Oriented
• Time Management
• Prioritise
• Work Under Pressure
• Respect

Education (Formal Qualification Required)

• Minimum Grade 12 (NQF Level 4)
• Diploma in Logistics & Transport Management - Ideal

Training and Knowledge

• MS Office (Word, Excel, Outlook)
• Basic knowledge of shipping industry
• Knowledge of finance (invoicing, etc.)
• On-the-job training on logistics operating system and processes
• CONTRACT LAW- knowing importance of understanding shipping documents
• Understanding customs clearing processes and documents

Experience (Minimum Experience Required)

• 5 years Minimum Experience in a forwarding environment in Logistics

Other

• Valid Driver’s License
• Required to work after hours and on weekends.