L&D Specialist - Cape Town at Ares Holdings

Job Description

Learning & Development Specialist: Shared Services

• Effectively deliver learning experiences in order to enable individual, team and business performance. Apply best practice learning methodologies to design, implement and facilitate Learning and Development (L&D) interventions. Responsible for all L&D related administration including co-ordination of training events and SETA administration.  Fulfil all SDF requirements.

Duties and Responsibilities:

Administration:

• Manage all training related administration:
• Training records: capturing of all training registers and related documents
• Establish and maintain the training calendar
• Internal and External training interventions: Coordination and administration of all internal and external training programs and conferences.
• Financing and invoicing: Liaison between suppliers and finance regarding invoices, deposits, accommodation, and catering
• Preparation of monthly travel allowances for payroll
• Support with all SETA administration: annual SETA submission, learner agreements, processing of claims and invoices
• Skills and Equity Committee-related administration and support
• Compile quarterly L&D newsletter
• Support with annual retail roadshows
• Administrative support with GOLP and Learning Plans

Training Design, Facilitation and Delivery:

• Take ownership for end-to-end learning experience to provide a positive learning experience in which learners are encouraged to be actively engaged in the learning process and achieve earning goals
• Design and develop training programs, workshops, and learning materials.
• Create and deliver learning events, interventions and programmes aligned to business needs
• Proactively explore training needs and design and adapt relevant training materials.
• Engage with relevant subject matter experts and other stakeholders to become proficient and keep up date with any changes on the subject matter
• Customise training content to suit audiences and address skills gaps
• Handle requests for external courses
• Assist with sourcing and screening training providers
• Manage and maintain training providers
• Adhere to organizational best practices and legislative requirements.
• Provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes

Reporting:

• Monthly audit of training completed reports
• L&D monthly reporting: training completed vs planned, training hours, training spend etc
• Report weekly to the Learning and Development Manager on trainings completed and upcoming trainings
• Compile and ensure the integrity of and reporting on the company’s training data that all corporate and statutory training requirements are met
• Assist with BBBEE reporting

Primary SDF:

• Acting as a contact person between the organisation and the Seta.
• Advising and supporting the Skills Development Committee.
• Serving as a resource with regard to all aspects of skills development within the sector.
• Advising the organisation on the implementation of the WSP.
• Linking the learning and development initiatives with the business strategy and statutory requirements
• Liaise with the Sector Education and Training Authorities regarding the implementation and management of learnerships/apprenticeship/skills programmes, managing and mentoring learnerships

Partnership

• Develop strategic partnerships and relationships with external training providers.
• Establish a good relationship and manage stakeholders (internal clients – management, employees) and external clients – training providers, training centres who provide learnership and SETAs
• Effectively work within a collaborative HR Team environment

Skills & Knowledge required:

• Relevant degree (e.g., B Comm / HR Business / Psychology)
• Intermediate Excel
• Functional experience in HR and training development
• Previous SETA experience
• Experience in a retail organisation where responsibilities included Learning and Development activities
• Demonstrated ability to drive the learning and development initiatives across different organisational levels
• Understanding of training design, development and delivery
• Facilitation Skills
• Workplace Skills Plan & ATR submissions
• Planning and organising skills
• Communication skills
• Valid driver’s license & own transport
• Willingness to travel