LAN Administrator at PPC Africa

REQUIRED OTHER/BEHAVIOURAL COMPETENCIES

• Be a self-motivated, pro-active and a result orientated team member, with:
• Analytical capabilities
• Excellent communication skills
• Proactive problem solving skills
• Leadership skills
• Good interpersonal skills

Minimum Requirements    

MINIMUM REQUIRED QUALIFICATION

• Matric with Maths and Science (Grade 12)
• Technically Orientated
• A+ N+/ MCSE 2016+ / ITIL Foundation V3.
• Studying towards or qualified in Virtualization Microsoft and/or VMWare

MINIMUM REQUIRED WORK EXPERIENCE

• 3 – 4 Years work related exposure
• Network topologies and concepts (LAN)
• Hardware & Software concepts
• Server Infrastructure deployment and maintenance
• Disaster Recovery concepts
• Usage and deployment of communications, messaging, collaboration systems and tools
• Understanding of ITIL Processes
• Virtualisation – Both Microsoft and VMWare
• Project Management and Co-ordination
• Plant control experience is advantageous
• Understanding of cloud technologies
• End User support in both a LAN and Plant environment
• Windows 10 / 11 Support

SPECIAL REQUIREMENTS:

•  Windows certification.
•  ITIL certification.
• Knowledge of firewalls.
• Kaseya Software
• Customer Care.
• Lab Instrumentation troubleshooting.
• Weigh ware support.
• Support on Instruments as required for Business.
• Plant Experience is critical.

Duties and Responsibilities    

DELIVERABLES

• This position involves support and maintenance in all aspects of the LAN network, Desktop, Server & Peripheral infrastructure, user support and related activities. A STRONG FOCUS on providing a consistent and above average delivery of services for all our customers is essential.
• To maintain and manage all IT systems and related services running efficiently at their optimum capacity, cost effectively and conforming to the PPC Standards
• To ensure that IT systems and related technologies deployed support business requirements
• To be responsible for the technical support staff including mentoring and guiding, as necessary
• To liaise and interact with external vendors
• To develop and preserve good governance in all aspects
• To ensure that Infrastructure design, procurement, deployment and management is in accordance with PPC guidelines and standards
• To create monthly reports reflecting operational standards