Lead Change Management AT at Absa

Job Summary

• Manage the people-side of change on medium to high complexity projects within specific organisational settings, by identifying and addressing the human risks involved in implementing the change, enabling impacted stakeholders to ensure adoption, embedment and proficient utilisation of the change/s.

Job Description

• Manage the people-side of change on medium to high complexity projects within specific organisational settings, by identifying and addressing the human risks involved in implementing the change, enabling impacted stakeholders to ensure adoption, embedment and proficient utilisation of the change/s.

Establish people change context:

• Ensure the Accountable Executive (AE) is enabled & coached to ensure visible and active sponsorship
• Drive people change related input in the design of Case for Change (C4C)
• Analyse stakeholder information to ensure stakeholder ecosystem mapped, identified and classified
• Determine anticipated people change impacts across specific organisational settings to mitigate people change risks
• Conduct Change Readiness Assessment (CRA) to determine change readiness and appetite for change
• Ensure appropriate People Change Management (PCM) resource structure to ensure adequate allocation of change resources to deliver the change initiatives
• Contribute to budgeting process for People Change Management (PCM) initiatives

Develop people change strategy and plans:

• Develop people change strategy & plans to ensure change adoption and embedment
• Ensure people change strategy & plans align with project plan and approach
• Develop the AE Roadmap for the change ecosystem to ensure visible and active sponsorship
• Develop People Change Management (PCM) Dashboard & Tracking Methods for consistent change execution
• Establish & activate Change Agent Network, if applicable, to land the change across specific organisational settings

Implement change management strategies & plans

• Implement and track PCM strategy & plans to ensure change adoption and embedment
• Coach & enable AE to ensure visible and active sponsorship
• Track, measure & report on PCM outcomes to identify and mitigate people-related risks in change delivery
• Manage Change Agent Network, if applicable, to land the change across specific organisational settings

Implement change reinforcement & embedment strategies & plans

• Perform business change compliance audits & gap analyses across specific organisational settings to mitigate embedment risks
• Perform impacted stakeholder satisfaction assessments to determine future PCM improvements
• Perform a lessons learned retrospective for PCM organisational learning
• Analyse the change benefits realised in relation to the People Change effort (if possible) to measure the PCM ROI
• B Degree & Hons in field of Human Sciences, Post-graduate qualification in a related field (Business Administration)
• 5 – 10 years in people change management domain in a project environment

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised