Lead Field Service Technician - South Africa at Honeywell

Role objective:

• Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities:

• Provide technical insight to MES.
• Seek opportunities to grow MES platform in Sasol.
• Execute projects with excellence within scope, schedule and budget.
• Provide client training where necessary.
• Handover completed projects to the Platform team with sufficient documentation and training.
• Perform offline testing and execute pilot implementations.
• Assist with RCA's and disaster recovery where required.
• Provide knowledge sharing and technical guidance to Platform team.
• Maintain positive relations with clients and internally.
• Identify opportunities for safety, quality, efficiency and cost competitiveness improvement.
• Support HSE and Quality.

Key Skills and Qualifications:

• Bachelor's degree/B-Tech/National Diploma in Computer Systems/Information Technology, or equivalent.
• 5 to 10 Years’ Experience in the MES/Advanced Solutions Industrial / Petrochemical Environment.
• OSIsoft PI: 3 years Professional experience in implementing and supporting the PI system
• Managing and troubleshooting issues with PI Systems
• Strong knowledge and experience with PI clients such as PI Process Book, PI datalink and PI
• Coresight/PI Vision
• Understanding and managing PI interfaces like PI OPC, PI RDBMS, PI ODBC and PI tags
• Experience in designing and implementing asset-based data structures such as PI AF
• Experience with business intelligence tools like PowerBI
• Ability to interface with end users and clearly understand their needs and workflows while using the various systems
• Ability to work in a global, complex environment with multiple stakeholders
• Fosters and maintains excellent internal, client and third party relationships
• High level understanding of Oil and Gas Production domain is preferred