RPO is a Specialist Recruitment Agency that focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing. With over 12 years of experience in the recruitment industry, RPO Recruitment has access to over 80,000 candidates across various industries, all accessible through our highly trained and specialised recruiters. At RPO Recruitment, we have access to the most popular job portals and recruitment sites to enable us to hunt for those positions.
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A dynamic property and real estate company is looking for an experienced Leads Specialist with a strong understanding of residential rental markets. The ideal candidate will be able to generate leads, secure client appointments, and contribute to the overall marketing and sales strategy while providing excellent client service.
Responsibilities:
Make outbound and inbound calls to potential clients.
Secure viewing appointments and follow up on leads.
Assist in maintaining industry standards for call centres.
Provide reports on conversion rates and performance metrics.
Analyse marketing statistics to adjust and improve strategy.
Maintain accurate records of client interactions and appointments.
Collaborate with marketing and sales teams to implement lead-generation campaigns.
Provide timely feedback and recommendations to improve client engagement and sales performance.
Requirements:
Matric Certificate (PPRA Fidelity Fund Certificate advantageous).
Minimum of 3 years’ experience in a call centre environment, preferably in insurance or property.
Proficiency in English, Afrikaans, and one other official language.
Strong phone sales ability and excellent interpersonal skills.
High work ethic with the ability to build trusting client relationships.
Administrative competence to create, implement, and follow workflow systems.
Understanding of sales and marketing principles and practical application.
Ability to work with CRM systems and maintain accurate client records.
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