Learning and Development - Intern at 1 Life Insurance

Key Responsibility Areas / duties

Learner Management Systems

• Capturing of Employee Training Records.
• Managing of LMS.
• Extracting of Data for reporting purposes.

Continuous Enhancement of L&D and Preparation of Training Interventions

• Implementation of new processes and systems to enhance current administration processes
• Planning and preparing for training interventions and Induction, which includes meeting schedules and training attendance registers.

Operational Execution

• Department maintenance, and overall admin functions of the department.
• Logging calls with IT.
• Attending to monthly catering requirements, printing & stationary orders.
• Staying within budget parameters for the above.
• Adhering to the internal controls of L&D
• Pro-activeness in addressing admin needs & meeting deadlines.
• Building relationships with clients.
• Branding of Self & Department
• Ability to capture data for analytical reporting.
• Ability to work in a team environment.

Core Competencies

• Pro-activeness to resolve challenges soonest
• Attention to detail to ensure accuracy
• Good listening skills
• Excellent communication skills
• Ability to adapt to change easily
• Problem solving ability
• Excellent organizing skills
• Ability to work systematically
• Excellent recordkeeping skills
• Positive attitude
• Willingness to assist and grow

Personal Characteristics

• Self assertive
• Self motivated
• A high sense of responsibility
• A quick learner who is passionate about quality
• An excellent sense of organizing and working systematically
• Pro-active nature
• Professionalism

Requirements
Experience and Qualifications

• A Degree or Diploma in Administration/ HR/ Training/Psychology
• Recent Graduate
• Basic level competency in Microsoft Office
• Strong verbal and written English communication