Learning and Development Officer - Johannesburg at Tsebo Solution

Duties & Responsibilities

• Coordinates the learning registration from informing relevant stakeholders of the intervention, managing all the requests to attend the training with regards to course Capacity, to enrolling employees on the training and communicating with them.
• Training interventions scheduled according to plan and according to TFS requirements
• Sources suppliers/vendors based on criteria defined by the Learning PSS and in line with P&SM policies; and reviews use and delivery of vendors/suppliers.
• Suppliers utilized are sourced in according to Learning and P&SM requirements – Measure no. of deviations.

Administers any costs involved in the course. This includes:

• Liaising with vendors to determine costs and requirements for Learning Delivery/intervention.
• Determining the costs involved, if any, against TFS Policy, for any course cancellations and informing the relevant Line Manager of costs to be incurred.
• Matching invoices against quotes to ensure correctness and that costs are allocated correctly
• Liaising with vendors to ensure payment of invoices.
• Vendor costs and learning delivery information obtained successfully within the required time.
• Costs for non-attendances reported to the relevant Line Manager.
• Quotes and invoices are correctly processed.
• Payment of invoices is according to TFS guidelines and timeously handled

Responsible for document control, that is storing and managing all hard copy documentation, thus ensuring that all documentation in order for the respective courses.

• Documentation filed accurately – Positive results obtained during audits of POE’s and system

Systems maintenance:

• Maintains the learning intervention, training and Qualification Catalogues through uploading accurate information and informing the L&D Specialist if any new system configuration is required.
• Systems maintenance with regards to updating learner information, courses attended assessment or exam results.
• Ensures Learning portal remains current with regard to learning interventions
• Ensures that the Learning reporting system is accurately maintained on a monthly basis.
• Ensures that BU Managers are able to report accurate information on a monthly basis.
• All L&D Events information is accurate and maintained according to governance requirements.
• Learner systems and documentation maintained accurately – Positive results obtained during audits.
• Learning portal accurately maintained.
• Learning reporting tool is accurate and updated on a monthly basis.
• Monthly reports compiled according to agreed requirements.

Completes the administrative duties surrounding courses:

• Ensures that venues and necessary equipment is booked.
• Ensures that all logistical requirements are met.
• Confirms attendance with employees.
• Facilitates learning intervention registrations.
• Updates the learning calendar with critical events.
• Continuously communicates with all stakeholders surrounding the learning intervention.
• Venues, equipment and logistical arrangements are according to requirements.
• Employees informed timeously of training interventions.
• Learning interventions correctly registered.
• Learning calendar accurately updated.
• Stakeholders well communicated to on learning interventions – Positive results obtained in Customer Satisfaction surveys.

Responsible for the provision and distribution of evaluation forms, analysis of initial results and the capturing thereof on the relevant system:

• Training evaluation information correctly processed and available for review.

Assists the relevant Function (not employee) with the completion of all applications for internships with relevant professional bodies:

• Applications with Professional bodies successfully completed.

Sources suppliers based on criteria defined:

• Suppliers sourced in according to TFS requirements.

WSP and ATR Administration:

• Ensures that WSP and ATR’s are compiled accurately and timeously for review by L&D Manager.

Sources suppliers based on criteria defined:

• Suppliers sourced in according to TFS requirements.

Qualifications

• Grade 12 or equivalent qualification
• National Diploma in Human Resources Development/Behavioural Sciences or equivalent
• Minimum 2 years’ experience in:
• HR learning & development co-ordination and facilitation.
• Working with specialist learning vendors and institutions.
• Co-ordination of learning programs at all levels of the organisation.
• All admin related WSP/ATR
• Employment Equity Reporting