Learning and Development Practitioner - Technical 2 at South African National Blood Service (SANBS)

Job description
KPI

• Consults with line managers to identify their learning and development needs aligned to the business plans & objectives, as well as individual development plans (IDP) in the individual performance agreements (IPA)
•  Performs a needs analysis through work area assessments.
•  Perform work area assessments as necessary.
•  Identify and recommend appropriate remedies to address business needs and performance challenges, including learning & development interventions to line managers to address competency gaps or learning needs in consultation with Head (Learning & Development - Technical), Learning & Development Consultant and Manager (Learning & Development - Technical).
•  Reviews data from various sources such on-the-job performance reports, IPA ratings, coaching sessions, induction and probationary reports, disciplinary records, proficiency test results to assess needs for training or learning & development interventions.
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KPA 2
Designs And Develops Appropriate Training And Learning & Development Programmes
KPI

•  Designs and develops appropriate training, learning & development interventions that address the identified learning needs and or performance challenges.
•  Ensures that all learning programmes developed are aligned to relevant SAQA registered unit standards, skills programmes, and qualifications.
•  Liaises with the relevant education & training quality assurance bodies (ETQA), quality councils for trade & occupations (QCTO) to ensure relevance with registered programmes and qualifications.
•  Designs and develops relevant training material, including learner & facilitator guides, learning aids, and assessments & moderation tools.
•  Plans, in consultation with Heads (L&D - Technical), Managers (L&D - Technical) the implementation of the training and learning & development interventions.
•  Assist and provides input into the selection of accredited training providers; and assists with the coordination of the delivery of programmes or training sessions for client divisions and departments.
•  Annually revises and updates current training programmes and material when required.
•  Develops e-learning programmes that are SCORM compliant for uploading and delivery via the SANBS Learner Management System (LMS).
•  Updates documents and information published on the SANBS E-learning Portal.
•  Researches and develops activities and materials for the continued professional development (CPD) of the various professional groups in SANBS.
•  Designs and develops assessment guides for sourced CPD activities.

KPA 3
Implements Training And Learning & Development Programmes, Including Facilitation, Assessment And Evaluation
KPI

•  Plans the monthly, quarterly and annual training schedule in consultation with the Supervisor (Learning & Development) and Manager (Learning & Development - Technical).
•  Communicates the training schedules to client departments and line managers.
•  Facilitate training and learning & development interventions as per the training schedule.
•  Conducts training evaluations in accordance with the three assessment and evaluation levels and formats.
•  Provide formal feedback to learners on training programmes.
•  Analyses, evaluates and monitors the implementation of all training and learning & development interventions for the client departments.
•  Prepares evaluation reports for the Head (Learning & Development -Technical) and Manager (Learning & Development - Technical).
•  Develops and implements corrective actions following the analysis of the evaluations reports.
•  Provides formal feedback to clients and the Head (Learning & Development - Technical) on completed training/learning & development interventions.
•  Monitor the attendance and delivery of training interventions to ensure training objectives have been achieved.
•  Acts as coach and mentor for employees on various study programmes, including phlebotomy learners, trainee medical technicians & technologists.
•  Maintains professional registration through the accumulation of sufficient CPD points.
•  Maintains own competency records by ensuring competency records are current.
•  Arranges and ensures that all equipment is maintained as per quality requirements.
•  Action and close off audit non-conformances identified through the quality management system.
•  Ensures compliance with the safety, health & environment (SHE) requirements in the training laboratories.
•  Ensures further compliance with SANBS, SANAS, HPCSA and HWSETA accreditation requirements.

KPA 4
Ensures Adequate Administrative Support Of Records And Material Pre- And Post-Training Event
KPI

• Ensures adequate preparation for the training event through the booking of venues, meals & refreshments, travel & accommodation arrangement, and training material and aids.
•  Plans for the timeous printing and distribution of training material (manuals and supporting documents) to the various locations nationally.
•  Ensures the availability of complete training records (attendance registers, CPD registers) where applicable. File training Attendance Registers and forward CPD Registers to the relevant person.
• Ensures that formative assessments are completed within two weeks after the training event.
• Analyses assessments and provides written feedback to learners.
•  Compiles and learners records files.
• Assists with the compilation of monthly, quarterly and annual training records for the Workplace Skills Plan & Implementation Reports (WSPIR).
• Participates in various projects assigned to by the Learning & Development Manager (Technical).
• Assists with compilation of project reports and presentations to the Learning & Development Manager (Technical) and other stakeholders.

KPA 5
Input Into Operational & Capital Expenditure (OPEX & CAPEX)
KPI

• Assist with analysis of training and learning & development business needs by providing input into the development of the Learning & Development Business Plan.
• Assists with the prioritisation of interventions through consultations with the client departments and line managers.
• Provides input into the identify risks and risk mitigation interventions to learning & development operations.
• Provide input into development of Operational and CAPEX budgets.
• Ensure implementation of training interventions are done in cost effective manner, by monitoring training expenditure and budgets.

Minimum requirements
Education

• National Diploma in Biomedical Technology or Equivalent Qualification.
• Professional registration as a Medical Technologist (Blood Transfusion) with the Health Professions Council of South Africa (HPCSA).

Experience and knowledge requirements

• 2 years blood transfusion experience.

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

• National Certificate in Occupationally Directed Education & Training Directed Practices (ODETDP) or Equivalent Qualification.
• Proficiency in MS Office (Word, Excel, PowerPoint) at Intermediate level.