Learning and Development Specialist - Cape Town at Ignition Group

The detail: 

• Assess training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.  
• Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees and customers.
• Develop unique training programs to fulfil workers specific needs to maintain or improve job skills. 
• Create and/or acquires training procedure manuals, guides, and course materials. 
• Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. 
• Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements. 
• Evaluate program effectiveness through assessments, surveys, and feedback. 
• Maintain knowledge of the latest trends in training and development. 
• Prepare and implements training budget; maintains records and reports of expenses.
• Perform other related duties as required.

Requirements:

Are you this person? 

• Are you familiar with SCORM, online learning, learning technology, instructional, graphic, and/or web design or development? 
• Do you have strong interpersonal, presentation, problem solving and formal training skills? 
• Are you a constituent Assessor and Moderator with any SETA?
• Are you familiar with: WSP/ATR submissions and SDF certification? 
• Do you have facilitation experience in both learnership and short courses? 
• Do you have 4 or more years training experience in the corporate environment? 
• Do you have 2 or more years of experience in a curriculum development role or similar, managing medium to large scale programs while working cross-functionally with multiple teams and stakeholders? 
• Do you have experience on leading projects for an entire group or department, or a major piece of a larger cross company product or projects 
• Do you have experience using data collection, research, and analysis to evaluate project outcomes and improve and organizational performance? 
• Do you have experience with technical, field-based, or customer service organizations?