Learning and Development Specialist at iKhokha

About the Job

Job Description

• Our quest is to empower our talented workforce with the knowledge and skills they need to conquer the challenges of our enchanted realm.
• We're on a magical journey, and we need an equally magical Learning and Development Specialist to join our iKTribe.

So, what will you do?

• You will be responsible for empowering employees in their roles by supporting the Learning & Development initiatives at iKhokha. The Learning & Development Specialist will provide support to the Learning Manager through helping develop and deliver a variety of learning solutions.
• The individual will be responsible for identifying training needs, drawing insights from analytics, developing training material and delivering impactful training programs that enhance the skills and knowledge of employees, as well as measuring the impact across the organisation.

Qualifications

The deal breakers:

• Degree in HR or any relevant tertiary qualification with 3-5 years experience in high-performing, fast-paced environment;
• Functional experience in talent development, training, facilitation, general HR administration, managing SETA funded programmes;
• Instructional Design experience and developing creative learning material;
• Experience with Learner Management Systems and e-learning portals (including LinkedIn Learning);
• High sense of responsibility and pride in their work;
• Self-driven, go-getter who can prioritise work effectively;

What would you be responsible for?

• Sourcing details or service providers for learning and development interventions as defined by the learning objectives, alongside the Learning coordinator;
• Brief service providers on the specific requirements of the programmes;
• Communicate with stakeholders on course details;
• Manage delegates responses for the relevant courses;
• Assist in facilitating, collecting, capturing and sorting of any information arising from the training needs analysis;
• Ensuirng the project management boards where projects are managed are up to date. 
• Co-ordinate in-house and external training;
• Preparing the training facilities (if internal or at an offsite venue);
• Organise travel, catering and accommodation requirements for service providers and or delegates;
• Ownership of the training calendar/ plan for the year and assist in initiating these planned sessions;
• Manage and facilitate the monthly induction programme for the business, including preparation of the induction presentation manual;
• Co-ordinate diaries for the Learning Manager and induction presenters.
• Develop a competency frame, training needs analysis and a training matrix;
• Work with finance to reconcile accounts relating to external service providers;
• Produce compelling learning material using in house capacity or external service providers where necessary;
• Collaborate with subject matter experts across the business to create learning material;
• Proactively prepares creative and high impact communications to entice learners to engagement;
• Ensure adherence to relevant legislation;
• Support initiatives to drive a learning culture;
• Liaise with the relevant SETAs for any skills programmes;
• Support the business units with graduate programme initiatives and Learnership programmes;
• Maintain the learning policy on an ongoing basis;
• Develops assessment instruments to evaluate program effectiveness leveraging various assessment models;
• Develops surveys to understand the business and learner needs.
• Monthly reporting on all Learning and development areas to Stakeholders;
• Reporting on monthly learning expenditure and ensuring the budget is constantly up to date;
• Highlighting and analysing trends and patterns within the L&D space;
• Ensure accurate record keeping monthly for reporting purposes;
• Analyse learning and development evaluations and general feedback to drive continuous improvements to programmes and changes to service providers;
• Updating all trackers for L&D;
• Manage iKhokha’s online learning platform, LinkedIn Learning, as a super user. This includes ensuring that licenses are up to date. Responsible for monitoring the effectiveness of LinkedIn Learning and making recommendations;
• Assists with the Annual Training Report and Workforce Skills Planning report, and collation of supporting documentation;
• Maintain and drive usage of the company’s learning management system monthly.
• Assisting with ad hoc HR initiatives;
• Assist employees with any L&D related queries;
• Maintain regular contact with learners to ensure that any roadblocks are addressed proactively and learners are supported.
• Proactively researches relevant topics, advancements in the field of fintech and learning & development;
• Enages in continuous learning and professional development, keeping current with business trends and compliance requirements of the job;
• Remain up to date with relevant trends in the learning domain and tech domain.

Additional Information

Perks of joining the Tribe?

• You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
• Hybrid, remote and in office work models.
• Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
• Visionary Leadership. 
• Study leave.  
• Access to on demand learning and development.
• A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.