Learning & Development Consultant (Junior) at Discovery Limited

Key Purpose:

• The Learning & Development Consultant (Junior) supports the design, coordination, and delivery of learning initiatives that enhance employee capability and performance. A key requirement of this role is the ability to design and facilitate product house content specific to Vitality RSA. Collaborating with L&D and People colleagues, the role contributes to needs analysis, programme development, facilitation, and evaluation while building consultative and instructional design capability.

Key Responsibilities:

Learning Support & Coordination

• Assist in conducting learning needs analysis with business areas
• Support development of learning plans aligned to team objectives
• Coordinate logistics for learning programmes (virtual and in-person)
• Maintain learning calendars and internal communications

Programme Design & Content Development

• Design and develop product house training content for Vitality RSA
• Contribute to the design of workshops and blended learning solutions
• Develop training materials, participant guides, slide decks, and facilitator notes
• Support creation of e-learning content and digital resources
• Ensure learning materials are engaging, accessible, and aligned with brand standards

Facilitation & Delivery

• Facilitate product house learning modules for Vitality RSA
• Co-facilitate workshops
• Deliver selected modules (e.g., onboarding, core skills, professional skills)
• Facilitate virtual sessions and group discussions
• Support post-session follow-up and learner engagement

Stakeholder & Learner Support

• Respond to learner queries and provide guidance on development resources
• Work with the People Team to gather feedback and identify learning needs
• Build relationships with line managers to support learning uptake and application

Evaluation & Reporting

• Collect and analyse feedback data (surveys, attendance, completion rates)
• Support preparation of learning impact and evaluation reports
• Track key learning metrics and maintain accurate records

Learning Systems & Administration

• Upload and maintain learning content on the LMS
• Monitor learner progress and completion
• Support coordination with external learning providers where required

Required Qualifications

• Bachelor’s degree in HR, Education, Business, or related field (or equivalent practical experience)
• Interest in or working toward professional L&D accreditation (e.g., CIPD or ATD) is advantageous

Experience

• 2–3 years’ experience in Learning & Development, HR, Talent, or Training
• Experience supporting or delivering training sessions
• Exposure to instructional design or content development
• Experience using an LMS or digital learning tools

Core Competencies

Learning Agility

• Demonstrates curiosity and commitment to professional development
• Actively seeks feedback and applies learning to improve practice

Communication Skills

• Clear written and verbal communication
• Confident engaging with groups and stakeholders

Organisation & Planning

• Manages multiple projects and deadlines effectively
• Strong attention to detail

Collaboration

• Works effectively within HR and cross-functional teams
• Builds positive and professional relationships

Digital Capability

• Comfortable using virtual learning platforms
• Basic knowledge of learning technologies and content tools