Librarian: Quality Management (Re-advertisement) - (6839) at Cape Peninsula University of Technology

Job Purpose

• The main purpose of this position is to support the Library Director, and management team with, collection of statistics, managing the statistical database, statistical analysis, reporting of current library activities, including running user surveys, providing technical support for accreditation reports in the faculties and audits in the universities.

Job Knowledge, Skills and Experience

Minimum Requirements:

• A 4-year qualification in any of the following disciplines: Library& Information Science OR Quality Management OR Information Systems OR Data Science OR Statistics or any relevant equivalent qualification.
• At least 3 years relevant experience in quality management in tertiary education, research, or similar environment.
• Demonstrable skills and knowledge of data analytics, management of databases, report writing, data visualization, client services provision and projects coordination.

Recommendations

• Experience in IT support, Data Analytics and Business Intelligence or client services.
• Knowledge of information communication technology.

Key Performance Areas / Principal Accountabilities

• Quality management programmes and processes in all CPUT Libraries departments.
• Implementation of activities to enhance quality aspects within all process of the Library.
• Continuously review and benchmark with industry standards related to QM aspects.
• Conducting of benchmark surveys.
• Quality Improvement plans.
• Participate in CPUT’s Quality Management Directorate’s and national QM structures and processes.
• Assist with accreditation reports for academic departments and external professional bodies.
• Collect, synthesize, process and analyze all relevant statistical data in an accurate and up to date statistical database in order to produce clear and usable statistical reports.
• Participate in strategic projects.
• Maintain library’s records management systems for policies, guidelines, job descriptions, task lists, strategic & operational plans, models and projects undertaken and completed in support of Library management used by Library management.
• Compilation of library quarterly, annual, council and senate reports.

Competencies

• Good Communication skills
• Interpersonal skills
• Client/learner focus
• Presentation skills
• Training skills
• Conflict management
• Knowledge of professional higher education or related environment practices
• Problem solving
• Critical thinking
• Creativity
• Innovation
• Accuracy