Linguistics Trainer at Mango5

Trainer Responsibilities: 

• Evaluate employee performance to gauge where skills are lacking. 
• Communicating and working cooperatively with colleagues on matters regarding course offerings, programs, and activities that enhance the command of the English language. 
• Create training programs to address skill gaps in employees. 
• Prepare learning materials for programs. 
• Develop onboarding programs for new employees. 
• Conduct surveys to gauge the effectiveness of programs. 
• Research new teaching methods. 
• Attend education conferences. 
• Remaining current professionally. 
• Using and developing a variety of effective teaching techniques and assessment methods. 

Requirements

• A university degree, preferably in the field of Linguistics or language studies.  
• Previous experience in teaching English on higher level preferred. 
• Well-spoken with a good command of English verbally and in written communication.  
• Be a certified Facilitator (registered assessor/and or moderator would be beneficial). 
• Prior experience as a trainer or a similar position preferred.  
• International call centre (BPO) experience preferred. 
• Advanced writing and editing skills. 
• Advanced skills in MS Word, Outlook, and Excel (must be computer proficient) 
• Excellent interpersonal and communication skills.  
• Ability to identify gaps in skills.  
• Knowledge of various teaching methods and approaches.  
• Excellent organisational skills.