Logistics Coordinator - Global Forwarding, Freight at DHL

Key Tasks

• Support administration of import/ export plans and processes to optimize service and performance
• Execute transactional operational activities related to import/ export in adherence to regulations and internal procedures
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
• Calculate duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Process, handle, distribute and archive all required import/ export documents
• Verify invoices and shipping documents to enhance accordance with federal regulations
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations
• Perform IT systems related tasks to provide updated information on shipment
• Work with internal functions such as customer service, product, sales, etc.
• Coordinate with overseas office to check and verify shipment information
• Identify and resolve recurring issues, and suggest modifications for import/ export work methods focusing on increasing effectiveness and efficiency
• May provide functional guidance, advice or training to less experienced positions 

  Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues appropriately to maintain work relationships 

Management Responsibility

• Individual contributor without direct responsibility for leading others 

Skills

• Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications & Key Requirements

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

• more than 2 years