Fresh Jobs at DHL

Key Responsibilities

• Provide input for preparation of Programs and Performance strategy, including key projects, timelines and budgets.
• Lead delivery of large-scale Programs and Performance projects and initiatives impacting business units and HR processes across multiple countries in SSA region and business units.
• Define project plans, timelines and budgets for assigned projects to improve current/ future HR effectiveness and efficiency
• Track and lead timely delivery of ongoing projects through use of project management tools, defined KPIs, scorecards and dashboards
• Develop mechanisms to better monitor effectiveness of HR organization, HR performance, HR scorecard and reporting; Monitor and identify trends/ warning signs and make recommendations with other HR functions
• HR Data integrity champion, fault finder and reporting
• Generate ideas and recommendations with other HR functions to better leverage HR IT and enhance HR data management including data quality, coverage and analytics
• Manage changing scope (i.e., change management) and project acceptance criteria
• Create acceptance for project success (including Stakeholder Management, User Acceptance Testing etc.)
• Contributor to Job Architecture within EDA
• Review accuracy and timely preparation of regular reports, special reports, scorecards, etc. by the team
• Track and apply trends, best practices and benchmarks in HR and project management
• HR Data Source and Systems access approvals
• Leave Reporting SSA (Data, Balances,) – Payroll & HR systems Blueprint interface
• Local HRBP functions for the Cape Town Office including discipline and grievances, learning and development, talent management, employee engagement, Health and Wellbeing etc. Liaison on practice and actions with SSARO HRBP
• Guide and consult business Managers on HR matters drawing on specialists or Team members as needed with a balanced focus on strategic and operational HR activities.
• Develop and implement HR practices that comply with statutory regulations and are consistent with internal and external best practices

Minimum Requirements

Education and experience

• Minimum of 5 years in human resources function cross functionally
• 3 years experience leading the HR end-to-end function
• 3 year Bachelor degree in HR or related studies
• Post-graduate qualification in Business Management

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Key Tasks

• Support administration of import/ export plans and processes to optimize service and performance
• Execute transactional operational activities related to import/ export in adherence to regulations and internal procedures
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
• Calculate duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Process, handle, distribute and archive all required import/ export documents
• Verify invoices and shipping documents to enhance accordance with federal regulations
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations
• Perform IT systems related tasks to provide updated information on shipment
• Work with internal functions such as customer service, product, sales, etc.
• Coordinate with overseas office to check and verify shipment information
• Identify and resolve recurring issues, and suggest modifications for import/ export work methods focusing on increasing effectiveness and efficiency
• May provide functional guidance, advice or training to less experienced positions 

  Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues appropriately to maintain work relationships 

Management Responsibility

• Individual contributor without direct responsibility for leading others 

Skills

• Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications & Key Requirements

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

• more than 2 years

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In this PTP Tower Lead position

• You will be the Payables specialist has the expertise in Procure to Pay processes, including Invoice Processing, Payments, and Vendor Master data processes.
• You will manage and support SSC team.
• You will execute in conjunction with Shared Service Centre team the strategy for Payable process.
• You will act as a relationship builder across internal functions.
• You will support compliance to policies, procedures, and SOPs for Payables process.
• You will work directly with the service providers to identify improvement opportunities.
• You will develop and maintain effective working relationships with suppliers.
• You will direct resolution of internal and external disputes/queries.
• You will contact other teams (e.g. vendor master data group) to resolve master data issues.
• You will timely review of full supplier statement reconciliations.
• You will manage supplier ledger to ensure there are no risks, write-offs, or unrecovered debit balances in the AP ledger.
• You will review of supplier ledger and ensuring open debit items are being utilized on a timely basis before moving on the ageing bracket.
• You will support the team with bank pending items and ensuring timely processing of payments and including matching is being performed for all processed payments.
• You will review of transaction queue and resolve issues on unprocessed queue with providing relevant GL codes for processing where necessary.
• You will review of shipment files listed under PTP processing queue (WHL files) and ensuring timely processing of open accruals.
• You will direct process improvement regarding accurate GL coding of invoices.
• You will be drafting of job-aids as applicable for PTP processing teams and acts as support.
• You will manage the payables team members and ensures they are aware of their responsibilities and are given support for growth and development.
• You will manage the full procurement function to ensure local procurement is in line with our procurement policy.
• You will manage the full ICON process to ensure all controls are adequate.
• You will manage any deficient controls and ensure we put in place procedures to meet each controls requirement.

 Now, here’s what we need from you  

• 3-5 years of experience in related field
• Must have a matric
• Bcom CA degree or equivalent
• Newly qualified CA or busy with 2nd board exam

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In this Ocean Freight Imports Controller position

• You will receive estimate request from Client and check Ocean Freight (freight charges) in Cargo sphere - CW1 and / or Quote shop.
• You will request rates from origin station, process estimates for customer, including dangerous goods and executing the shipments.
• You will send Estimate to customer as required and follow-up with customer.                       
• You would request SLI from customer if estimate approved and contact origin station via quick Bookings.
• You will arrange collection with origin station and instruct origin to book with co loader / Carrier based on the SLI / SI.
• You will receive booking confirmation from origin station within 48hr and send to client.
• You will, once Draft bill of lading received from Origin, 2 days before ETD quality check, send to customer to quality check then submit approval to Origin.
• You will register shipment on internal system CW1 for Cross Trade files.
• You will request commercial invoice from Customer that must be used for Import certificate application ECTN/BSC/CNCA after BOL has been approved.
• You will quality check ETA details provided by Origin Station with shipping line ETA details, continuous process throughout the shipment life.
• You will in case of any discrepancies enquire with Origin Station via OI
• You will send out Status /Tracking report to customers, origin, and destination.
• You will, once all drafts are approved, Send SOB / Pre alerts to customer / destination offices / Local Customer.
• You will assign shipments off the LOT to your CW1 profile.
• You will invoice shipment based on estimate or rate agreements / process billing to local customer and / or bill back to origin station.
• You will update Mandatory milestones CW1 completely and within the specified timelines.
• You will contact customer and assisting them with ALL QUERIES including lanes that are not being handled by DGF ZA.
• You will co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs.
• You will create/ Confirm transport order to ensure delivery of shipment to final customer.
• You will ensure that all local import deliveries are routed via Saloodo as applicable.
• You will ensure that all 40’ JHB deliveries are returned to port at the agreed transporter rates.
• You will ensure all customs clearances are followed up with customer are processed prior ETA if all docs on hand.
• You will ensure release is taken from Co-loader/ carrier in time, to avoid storage and detention.
• You will develop and maintain relationships with suppliers and customers.
• You will support Customer Service / Key account management and Sales in incident and exception management.
• You will initiate and address all OI’s and CCM’s within the defined timelines.
• You will address all financial exception management reports within given deadlines, ie sick Files/ Role 3/ Unbilled / mishandling tracker etc.
• You will participate within the department with regards to industry or regulation changes.
• You will support Operations and Team Leader with the implementation of new/change of systems, directives and distribution of information to staff.
• You will be communicating with Top management from DHL origin and destination, suppliers, consignees, shippers, CSI, Sales for specific customers.
• You will understand origin and destination rules and regulation for African countries.
• You will update SOP for any new requirements for African Countries.
• You will align Ocean Cross Trade process with origin and destination office.

 Now, here’s what we need from you

• Must have a Matric
• Minimum 3 – 5 years’ experience in Ocean Freight

go to method of application »

In this Ocean Freight Imports Controller position

• You will receive estimate request from Client and check Ocean Freight (freight charges) in Cargo sphere - CW1 and / or Quote shop.
• You will request rates from origin station, process estimates for customer, including dangerous goods and executing the shipments.
• You will send Estimate to customer as required and follow-up with customer.                       
• You would request SLI from customer if estimate approved and contact origin station via quick Bookings.
• You will arrange collection with origin station and instruct origin to book with co loader / Carrier based on the SLI / SI.
• You will receive booking confirmation from origin station within 48hr and send to client.
• You will, once Draft bill of lading received from Origin, 2 days before ETD quality check, send to customer to quality check then submit approval to Origin.
• You will register shipment on internal system CW1 for Cross Trade files.
• You will request commercial invoice from Customer that must be used for Import certificate application ECTN/BSC/CNCA after BOL has been approved.
• You will quality check ETA details provided by Origin Station with shipping line ETA details, continuous process throughout the shipment life.
• You will in case of any discrepancies enquire with Origin Station via OI
• You will send out Status /Tracking report to customers, origin, and destination.
• You will, once all drafts are approved, Send SOB / Pre alerts to customer / destination offices / Local Customer.
• You will assign shipments off the LOT to your CW1 profile.
• You will invoice shipment based on estimate or rate agreements / process billing to local customer and / or bill back to origin station.
• You will update Mandatory milestones CW1 completely and within the specified timelines.
• You will contact customer and assisting them with ALL QUERIES including lanes that are not being handled by DGF ZA.
• You will co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs.
• You will create/ Confirm transport order to ensure delivery of shipment to final customer.
• You will ensure that all local import deliveries are routed via Saloodo as applicable.
• You will ensure that all 40’ JHB deliveries are returned to port at the agreed transporter rates.
• You will ensure all customs clearances are followed up with customer are processed prior ETA if all docs on hand.
• You will ensure release is taken from Co-loader/ carrier in time, to avoid storage and detention.
• You will develop and maintain relationships with suppliers and customers.
• You will support Customer Service / Key account management and Sales in incident and exception management.
• You will initiate and address all OI’s and CCM’s within the defined timelines.
• You will address all financial exception management reports within given deadlines, ie sick Files/ Role 3/ Unbilled / mishandling tracker etc.
• You will participate within the department with regards to industry or regulation changes.
• You will support Operations and Team Leader with the implementation of new/change of systems, directives and distribution of information to staff.
• You will be communicating with Top management from DHL origin and destination, suppliers, consignees, shippers, CSI, Sales for specific customers.
• You will understand origin and destination rules and regulation for African countries.
• You will update SOP for any new requirements for African Countries.
• You will align Ocean Cross Trade process with origin and destination office.

 Now, here’s what we need from you

• Must have a Matric
• Minimum 3 – 5 years’ experience in Ocean Freight