Logistics Coordinator, Warehouse at DSV

Tertiary Qualification(s)

• Matric ,Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. Experience in planning, warehouse and transport industry

Additional Computer Skills

• Knowledge in WMS and TMS software/apps  Highly proficient in Excel and PowerPoint for data management and reporting

Job-related Requirements

• 3 years experience in expediting, planning, scheduling & balancing of workload  3 years experience in a warehousing environment  Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources  
• Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.  Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.  Good interpersonal skills for client account management.  
• Very good analytical and -problem solving skills, and ability to think logically.  Be able to lead and manage a team  Comfortable presenting & communicating to all levels of management

ADDED ADVANTAGES FOR THIS ROLE

Electives

•  Warehouse experience & understanding  Expediting, Planning & Scheduling experience  Experience in healthcare and retail environment

MAIN PURPOSE OF THE ROLE

• This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

DUTIES & RESPONSIBILITIES

•  Understand the customer’s business  Understand the customer’s customer requirements  Develop a strong, trusting relationship with clients  Deep understanding of contractual SLAs & KPIs  Adherence to HSE compliance and responsibilities  
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.  Query management  Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s

Logistics Coordinator:

•  Monitor the planning tools and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (resourcing, picking, loading and delivery slots).  Review and analyse planning tool performance with the objective of improving operations- and FMS- SLA’s.  Monitoring and reporting of warehouse and transport SLA's.  
• Measure and report on time delivery and turnaround time.  Update bookings/re-bookings in relevant systems.  Be actively involved in support change initiatives.  
• Job rotation amongst team members to create flexibility and personal growth.  Consistently reviewing data and have interaction with Transport and Customer Service teams to identify areas of improvement to further improve the output of the operation, load plan, increase transport utilisation and other deliverables within the team.  Accurate booking & re-booking requests and drive order consolidations  
• Ensure constant and clear coordination between warehouse operations and transport carriers  Query management and escalation.  Reverse logistics (back door returns & upliftments) monitoring and planning.  Build strong relationship with warehouse operation and transport carrier to ensure cohesion and detailed understanding of mechanisms within the both to support improved planning capability