Loss Prevention Manager - Africa at Lovisa

The purpose of this role is to educate Retail team on company security policy and procedures and ensure these procedures are implemented. To ensure data integrity and company assets are maintained.

Opportunity

• Execution of EMEA Loss Prevention Strategy in supported countries in Africa
• Educate Regional team on Loss Prevention, Health & Safety and Security
• Visit retail stores educating team on Loss Prevention, Health & Safety & Security
• Address breaches of company policy with retail team
• Identify and investigate both internal and external theft
• Liaise with Regional Managers and Country Managers about breaches of company procedures in store and data integrity issues
• Data Analysis – work through monthly exception reporting and investigate findings
• Investigate cash variance/banking discrepancies as required
• Drive LP awareness and culture with retail teams
• Conduct store audits – check company cash management and operational procedures are being adhered to and all equipment is functioning properly.
• Education of Retail Team on Loss Prevention at workshops and management meetings
• Investigating store shrinkage and the implementation of action plans
• Management/Maintenance of CCTV systems with weekly footage review of focus stores
• Ensuring compliance to Health & Safety laws
• Managing external service providers – H&S
• Provide guidance and support to H&S committees.

Administration

• Ensure punctuality and accuracy of all paperwork
• Review and follow up of all LP and Cash management reports
• To ensure holiday requirements do not impact on company needs
• Adhere to Lovisa company policy and procedure
• To ensure that all reports are submitted within required deadlines

Contribution to the Group

• Contribute actively to the business strategic direction
• Contributes positively and energetically to group meetings and company events
• Provides an example for others to follow
• Trains and develops team for future positions of leadership
• Participates in projects to improve the operation of the department/company
• Has always a positive can-do attitude, whilst listening, challenging and directing
• Coachable in all aspects, flexible and proactive in style
• Other duties and special projects within skill and competency level as required.
• Your hours of work will vary in line with the needs of the business and opening hours of the Retail stores so you must be flexible regarding working hours.

Skills, knowledge, and personal qualities required

• 5 years’ Experience at Loss Prevention Manager position
• Advanced/professional level of English is a must; any additional language is a plus
• Analytical skills
• High attention to detail
• Organizational understanding
• Flexibility
• Teamwork
• Customer service
• Negotiation
• Initiative
• Attention to detail
• Problem solving ability
• Open and honest communication