M-Pesa Africa: Senior Specialist Technology Governance at Vodafone Global Enterprise

Role Purpose:

• The Senior Specialist: Technology Governance plays a crucial role in ensuring that technology operations, processes, and controls are reliable, compliant, and aligned with the organisation’s strategic objectives.
• This role acts as a bridge between technology, audit, risk, and compliance teams — driving framework adoption, providing independent assurance that technology services are well-governed, risks are managed proactively, and value is delivered consistently to the business.
• In addition, the Senior Specialist: Technology Governance will play a pivotal role in aligning technology investments, vendor relationships, and portfolio performance with strategic objectives.

Your responsibilities will include:

Governance & Risk Oversight.

• Conduct governance reviews of technology services, programmes, and vendors
• Apply established governance frameworks (COBIT, ISO 27001, ITIL) to assess control adherence
• Identify and document key technology risks, control gaps, and operational vulnerabilities, and remediation plans.
• Partner with Risk and Compliance teams to define mitigation and remediation plans.
• Work closely with technology leaders, risk owners, and external auditors to align on control effectiveness and audit readiness.
• Promote awareness of governance, risk, and compliance principles across the organisation.
• Continuously review governance frameworks and propose improvements for efficiency and transparenc

Policy & Control Management

• Support the implementation and continuous improvement of IT policies and control frameworks.
• Ensure all technology domains (infrastructure, applications, data, cybersecurity, and vendor management) have effective control coverage.
• Track and report control performance metrics and compliance scores.

Governance Reporting & Insights

• Prepare governance dashboards for executive review.
• Translate complex assurance findings into clear, actionable insights for leadership teams.
• Maintain a transparent pipeline of open audit, risk, and assurance items

Portfolio, Financial & Vendor Governance

• Support and track the delivery of key governance programmes and initiatives.
• Collaborate with Finance to track and maintain transparency on OPEX and CAPEX utilisation, ensuring spending aligns with business value and technology strategy.
• Implement and maintain portfolio dashboards dashboards for visibility across demand, spend, risk, and performance metrics.
• Maintain technology vendor dashboard, and ensure service reviews, tracking KPIs and performance, in place for key technology vendors

The ideal candidate for this role will have:

Qualifications:

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field
• Postgraduate qualification (advantageous but not mandatory)
• COBIT (Foundation / Design & Implementation)
• ITIL (Foundation or higher)
• ISO (27001/ 20000-1) certification

Core Competencies,knowledge and experience:

Key Technical Competencies:

• Analytical & Critical Thinking: Ability to analyse complex governance, risk, and control scenarios and form sound professional judgements.
• Technology Governance Acumen: Strong working knowledge of technology governance frameworks, risk management, and compliance standards.
• Communication & Influence: Ability to engage credibly with senior stakeholders and translate technical assurance concepts into business‑relevant insights.
• Integrity & Independence: Demonstrates objectivity and professional judgement while maintaining effective working relationships.
• Continuous Improvement Mindset: Uses governance as an enabler of operational effectiveness and value delivery.
• Stakeholder Engagement: Collaborative, influential communicator able to operate across complex stakeholder environments.
• Process Discipline: Maintains accuracy and consistency across governance processes

Skills & Knowledge:

• Strong understanding of technology governance, IT risk, and assurance practices
• Working knowledge of IT governance and control frameworks (e.g. COBIT, ITIL, ISO 27001)
• Ability to assess control design and operating effectiveness across technology domains
• Experience in governance reporting, dashboards, and executive‑level insights
• Ability to interpret and analyse portfolio, financial (OPEX/CAPEX), and vendor performance data.
• Strong documentation, reporting, and presentation skills. Self‑driven, accountable, and delivery‑focused.

Experience:

• 7+ years’ experience in one or more of the following areas:
• Technology governance
• IT risk management
• Technology audit or assurance
• Information security or control environments
• Experience operating in large, complex, or regulated organisations (e.g. financial services, fintech, telecoms, payments) preferred
• Demonstrated experience working with multiple stakeholders across Technology, Risk, Compliance, Audit, and Finance
• Experience supporting governance forums, audits, or regulatory reviews is advantageous

Closing date for Applications: 5 June 2026.