Manager: Business Intelligence and Process Automation at Liquid Intelligent Technologies

Strategic leadership and planning

• Engage with business leaders and functional team to understand how data-driven changes to process, products, services, software and infrastructure can improve efficiencies and add value. Balance these proposals against what’s technologically feasible and financially and functionally reasonable
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
• Drive cross-functional projects that involve multiple teams within Africa Data Centres
• Lead ongoing reviews of business processes and develop optimization strategies

Reporting and business process automation

• Enhance and streamline reporting processes through automation, ensuring the delivery of timely, accurate, and impactful reports.
• Develop a reporting framework that supports strategic decision-making and provides insights into key performance indicators and business metrics.
• Improve, execute, and effectively communicate significant changes.
• Reports on analyses that identify meaningful trends and opportunities across the business
• Identify opportunities for automation across business processes to enhance efficiency and accuracy.
• Implement and manage automation tools and software, overseeing the migration from manual to automated processes.
• Champion the adoption of AI and machine learning technologies for predictive analytics and decision support.

Effective teamwork and self-management and stakeholder management

• Develop and maintain strong relationships and trust with all internal functional teams, as well as relevant external stakeholders.
• Follows through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Develop flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs.

Requirements

Formal Qualifications Required

• National Diploma in Business/Finance Management/Computer Science, Management Information Systems, Informatics or equivalent

Job Related Experience Required

• Minimum 10 years Analytical work experience
• Advantageous 1-3 years in the ICT/Telco sector experience
• Minimum 5 Years Relationship management experience and dealing with team members at all levels is a requirement
• Minimum 3 years Strong Excel experience and relevant technical/systems/CRM understanding.