Manager: Client Analytics at Nedbank

Requisition Number  & Recruiter Contact

100881 - Chantell Soga

Location

Nedbank 135 Rivonia Campus

Cluster  

Retail & Business Banking - Consumer Banking

Job Purpose

We are looking for a Manager: Client Analytics to provide insights regarding the market, trends, competitors that enable the business to identify potential and opportunities for the creation, delivery and management of value propositions. This role will provide you with the opportunity to unearth new opportunities that will lead to the design and development of new Disruptive CVPs. Join us to make an Impact!

Job Responsibilities

• Identify opportunities to accelerate growth and build tools to analyse and test new competitive strategies.

• Use quantitative analysis to build compelling and competitive CVP’s for the middle market segment
• Evaluate market penetration.
• Identify positive financial outcomes to increase profitability.
• Analyse competitors across products, channels, VAS, Sales, Service, Rewards, Strategies and Profitability.Co
• mpetitor profile and benchmarking, SWOT Analysis, Feature Reviews, Social Media Analytics.
• Support strategy with the development of the 3-year strategic plan for Consumer banking.
• Generate reports that analyse competition and customers.
• Offer insights about product potentials.
• Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
• Identify various stakeholder requirements and collaborate across divisions to achieve common purpose.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction

Essential Qualifications

• Matric / Grade 12 / National Senior Certificate

• Bachelor's Degree in Business, Finance, Information Management, Statistics, Mathematics, Engineering or Scientific field.

Essential Experience

•  Three to six years’ experience in gathering, reporting on, and analysing consumer data.

Technical / Professional Knowledge  

• Value proposition design
• Strategy development
• Business Case development
• Market Analysis i.e. 5 Forces Analysis & Value Chain Analysis
• Benchmarking
• SWOT Analysis
• Proficient in MS Office, with advanced MS Excel and PowerPoint skills
• Ability to manage multiple projects simultaneously and work in a fast-paced environment as part of a team
• Ability to communicate with senior level management
• Ability to dig through data and see the forest for the trees
• Presentation capabilities