Manager: Criminal Investigation (10393) at The South African Revenue Service (SARS)

Job Purpose 

• To optimise revenue yield by combating tax and customs offences, thereby ensuring compliance to the Acts administered by SARS. Drive delivery against the audit's/ investigation's/project's planning, performance, documentation, and elements of reporting.

Education and Experience
Minimum Qualification & Experience Required 

• Bachelor's Degree / Advanced Diploma (NQF 7) BCom Accounting/ Audit, Law Degree, AND 8-10 years' experience in an Investigation / Audit / Customs and Excise environment, of which 3-4 years at Junior Management level 

Or 

• Senior Certificate (NQF 4) AND 15 years’ experience in an Investigation / Audit/ Customs and Excise environment, of which 3-4 years at Junior Management level

Minimum Functional Requirements
Job Outputs:
Process

• Ensure that the delegated, legal powers are carried out in a legal and correct manner and the rights of taxpayers and SARS are respected.
• Manage investigation of fraud, theft, serious transgressions and corruption to determine liability and accountability and advice on causes thereof.
• Drive successful investigations into tax evasion, fraud and illegal customs activities.
• Identify developing trends and schemes of tax avoidance and make recommendations regarding ways to address these issues.
• Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

 Finance

• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 

Client

• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 

Behavioural competencies

• Fairness and Transparency 
• Accountability
• Honesty and Integrity
• Developing Others
• Trust
• Respect
• Problem Solving and Analysis
• Conceptual Thinking
• Championing the Mandate 
• Influencing others
• Mobilising others 
• Driving Excellence 
• Leveraging Diversity 
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Search and Seizure
• Managerial Budgeting
• Investigative Skills
• Effective Business Communication
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Reporting
• Decisiveness
• Customs Knowledge
• Efficiency improvement
• Criminal Investigation
• Expert witness

Compliance Competency

• GOC Confidential
• Collection and preservation of evidence and the chain of custody (Investigations)
• Interviewing and interrogation (Investigations)
• Testify in formal and criminal proceedings
• Investigative reporting

Deadline:2nd July,2025