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  • Posted: Mar 26, 2026
    Deadline: Jun 6, 2026
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  • We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
    Read more about this company

     

    Senior Bookkeeper

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
    • Financial reporting: Collate, prepare and interpret reports
    • Review the accounts payable, and accounts receivable records
    • Inventory valuation and verification of count sheets
    • Ensuring tax compliance and compliance with statutory regulations
    • Audit process and ensuring financial statements are completed
    • Managing budgets and variance analysis
    • Implement internal controls and SOP’s
    • Liaising with the operations team
    • Strong attention to detail and accuracy
    • Have effective time management, problem solving and decision-making abilities
    • Be able to present and communicate in both written and verbal forms

    REQUIREMENTS: 

    • Tertiary Qualification- Degree or Diploma in Finance or Accounting
    • Full MS Office
    • Sage 50/ Sage 200 or similar system
    • 3 Years’ experience in a bookkeeping role including proven experience in the preparation of management accounts
    • Sound understanding of accounting concepts and a hands-on approach
    • Previous experience in the FMCG, Fast Food or Retail sectors
    • Ability to communicate effectively across all levels of the organisation
    • Must have strong attention to detail and a proven track record

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    Senior Store Manager (Maphumulo)

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • Overseeing overall operation of the restaurant/ take-away
    • Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
    • Overseeing and managing stock control, purchasing and orders
    • Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
    • Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
    • Managing staff including discipline and work rosters.
    • Work within a team and drive the restaurant/take-away forward
    • Ensuring compliance with health and safety regulations
    • Ensure daily opening and closing procedures are conducted at the store
    • Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
    • Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
    • People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
    • Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
    • Performance evaluation of staff

    REQUIREMENTS: 

    • Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
    • GAAP experience and knowledge - Advantageous
    • Management skills
    • Organizational skills
    • Customer service and good verbal communication skills
    • Problem-solving skills

    Closing Date 05 June 2026

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    Procurement Planner

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • The Procurement Planner is responsible for maintaining targeted stock levels across all SKUs to ensure optimal service levels throughout the Pedros network while minimizing total supply chain costs
    • The role requires close collaboration with Suppliers, Distribution Centres, Production, Operations, Marketing, NPD, Finance, QA, and the broader Procurement Team to proactively prevent supply interruptions and support business continuity
    • Execute forward planning for peaks, LTOs, promotions, and product launches in alignment with business expectations and cross-functional inputs
    • Anticipate risks and develop plans to ensure stable supply during critical trading periods
    • Develop the consolidated supply plan for input into the company-wide S&OP process
    • Identify gaps, risks, and opportunities, providing sound recommendations to the Procurement Team
    • Consolidate and prepare KPI packs for Procurement meetings
    • Develop a national supply plan across all depots by balancing supplier capability, network capacity (warehousing & transport), forecasted demand, and production constraints
    • Establish and maintain planning standards (days of cover, min/max levels, warehouse constraints, transport routes) and planning tools (Forecast & Replenishment, OUTL, Min/Max)
    • Identify supply/demand exceptions and develop scenario plans (e.g., pricing adjustments, stock builds, shortage recovery plans)
    • Drive the SOPO process through accurate stock, inbound, and transport routing updates.
    • Lead discussions with suppliers and internal stakeholders to ensure long‑term production meets projected demand
    • Consolidate regional warehouse requirement plans into a national plan for decision-making.
    • Provide weekly and daily planning views during peak periods
    • Oversee and optimize consolidated transport movements
    • Conduct periodic (and daily during shortages) reviews of demand, stock cover, and replenishment needs across all regions and depots
    • Provide guidance on replenishment priorities by SKU, supplier, region, or depot
    • Maintain the inventory optimization model and determine minimum stock targets per SKU/DC using key variables (forecast accuracy, factory reliability, production cycle time, lead times, service levels)
    • Support a “Planning for Profit” philosophy to improve service levels, profitability, and transport cost efficiency
    • Manage stakeholder expectations through clear and consistent communication
    • Periodically review and recommend adjustments to stock level targets for operational planning and budgeting
    • Review stock targets quarterly and recommend adjustments where performance gaps exist
    • Assess and identify high‑risk, slow-moving, damaged, and obsolete stock at all holding points
    • Drive proactive reduction of risk stock and coordinate management of aged, slow-moving, and obsolete inventory with Planning, Procurement, and Operations
    • Monitor network-wide stock health and develop corrective action plans where required
    • Support the introduction of innovation into the supply chain by ensuring appropriate stock cover before launch
    • Assist in the phase-out of discontinued items and ensure appropriate stock bleed‑out
    • Report weekly on obsolete stock and clearance plans
    • Ensure new product stock is received on schedule for go-live
    • Process, track, and resolve supplier claims related to shortages, damages, pricing discrepancies, or quality issues
    • Verify claims through review of POs, delivery notes, invoices, and logistics documents
    • Work with suppliers and internal teams to establish liability and ensure compliance with contracts and policies
    • Maintain accurate records of claims and communicate outcomes to stakeholders
    • Identify recurring issues and collaborate with Procurement, Logistics, and Quality teams to prevent reoccurrence
    • Report claim trends to support supplier performance improvement
    • Update and distribute KPI scorecards weekly/monthly
    • Issue agreed national Supply Chain reports as required
    • Analyse KPI variances, provide insights, and recommend corrective actions
    • Prepare Procurement report packs and manage associated meeting minutes
    • Take ownership of tasks, deadlines, and self-development
    • Ensure continuity of work during team member absences
    • Monitor performance of trainees and interns and provide constructive feedback
    • Coach colleagues and support their development to achieve objectives
    • Ensure quality and productivity standards are consistently met
    • Communicate risks related to missed tasks or deadlines and provide suitable solutions
    • Demonstrate commitment to company values and support a collaborative team culture
    • Actively contribute to training initiatives and personal development
    • Participate in performance reviews and set clear, achievable goals
    • Maintain awareness of employee relations and take corrective action when required in line with policy and legislation

    REQUIREMENTS: 

    • Bachelor’s Degree in Logistics, Economics, Supply Chain Management, or related field (preferred)
    • 4–5 years of solid operational experience in a planning function
    • Experience working with large data sets
    • Professional certification (e.g., SAPICS CPIM) advantageous
    • Strong analytical, communication, and cross-functional collaboration skills

     Closing Date 30 April 2026

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    Griller

    Purpose

    • Responsible for preparing and grilling menu items to Pedros quality and safety standards while ensuring consistency, speed, and presentation.

    Key Responsibilities

    • Prepare, season, and grill chicken and other menu items according to approved recipes.
    • Monitor cooking temperatures, timing, and portion control.
    • Ensure food quality, taste, and presentation meet brand standards.
    • Conduct daily equipment checks and report faults.
    • Maintain strict hygiene and food safety standards.
    • Manage stock rotation (FIFO) and minimise waste.
    • Clean grills, workstations, and utensils regularly.
    • Assist with stock counts and ingredient preparation.
    • Support kitchen operations during peak periods.
    • Comply with health, safety, and company policies.

    Competencies Required

    • Attention to detail
    • Time management
    • Quality orientation
    • Ability to work under pressure
    • Reliability
    • Teamwork
    • Basic technical cooking skills
    • Health and safety awareness

    Requirements

    • Previous kitchen or grilling experience preferred.
    • Knowledge of food safety practices.
    • Ability to work shifts, weekends, and public holidays.

    go to method of application »

    Customer Care Administrator

    Job Description

    • The Customer Care Administrator is responsible for delivering customer service that is best, focusing on continuous improvement, speed and proficiency of internal processes as well as maintaining accurate information in our internal systems will be key to the success of this role.

    Responsibilities : 

    • Respond to all customer complaints and Inquiries, telephonically and on social media.
    • Post all complaints onto customer care group, follow up until resolved.
    • Update group reports.
    • Respond to all social media reviews (Facebook, Google & Twitter).
    • Call customer and filter complaints before they reach stores daily.
    • Send emails to stores and customers daily.
    • Deliver the mechanisms that support all aspects of the customer’s journey. 
    • Focus on obtaining a solution for a query within time constraints. 
    • Confidently handle a wide range of queries / exceptions from our customers, colleagues, and external industry parties. 
    • Ensure all customer communications are of the highest quality.
    • Continually highlight opportunities for improvements to our processes. 

    Requirements:

    • Qualification in Administration advantageous.
    • 1-2 years customer care experience.
    • Experience in social media advantageous.
    • Computer literate. 
    • Excellent customer service skills.
    • Excellent command and use of English, both written and verbal. 
    • Attention to detail. 
    • Able to navigate through various systems at once.
    • Good attendance and performance driven.

    Closing Date 27 April 2026

    Method of Application

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