Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio and text - is consumed. The Buy segment offers consumer pack...
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Build and maintain ongoing relationships with the identified key persons within client organization
Identify and recommend enhanced and new services that answer clients' business needs
Have a comprehensive understanding of NielsenIQ products and services
Analyse data to improve customer experience
Handle and resolve customer requests, problems and questions
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests.
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
a Little Bit About You
You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next
Qualifications
Bachelors degree with 4-6 years’ experience in FMCG / Service / Retail industry
Strong Client Focus and Proactiveness
Working knowledge of research techniques and methodologies
Strong presentation skills, Logical thinking, Strong command on excel
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