Manager - Enterprise Connectivity.Enterprise Business Unit at MTN

Task Complexity:

Driving Profitable Growth for MTN Business

• Measure product and solution profitability
• Drive achievement of revenue targets for Managed Networks, including direct participation in large deals
• Leverage and ensure that product and solution implementation and Group EBU strategies supports development of synergy and scale
• Identify and select appropriate partnerships for the Connectivity products and solutions
• Launch new solutions and products within 6 month

Focus on providing exceptional Client Experience

• Ensure the development and delivery of client-relevant enterprise connectivity products
• Work closely with the customer service and sales teams to provide client-relevant solutions
• Ensure the development of best-in-class products and solutions best-fit to client business requirements (quality, price, availability, reliability)
• Be a custodian for client engagement across the business

Ensuring a culture of Operational Excellence

• Ensure processes and procedures are optimised to launch new products and solutions within a 6-month timeframe 
• Ensure that a process is in place for seamless handover between all divisions and the products and solutions team

Business Analysis

• Perform business analysis in line with the methodology and guidelines
• Identify ways to fine tune policies, processes and systems in line with changing work practices
• Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems 
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance 
• Ensure that benchmarking is conducted with other companies and organizations within and outside the industry. 
• Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
• Identify and implement innovative ways to use minimum resources to achieve maximum outputs

Project Management 

• Develop and drive the execution of agreed projects 
• Drive the implementation, tracking, monitoring and compliance of Projects
• Contract management in line with Procurement Policies
• Co-ordinate project reporting
• Ensure effective implementation of the integrated project management model 
• Risk management Instilling appropriate Employee Excellence
• Coach and mentor Product Specialists in the Enterprise Connectivity team
• Support a culture of innovation and knowledge share within the team and across the MTN Business organisation
• Act as an ambassador and role model for MTN Enterprise Business by living the brand values and vital behaviours

Ensuring appropriate Governance and Control measures 

• Ensure alignment with Group EBU products and solutions strategy
• Ensure all MTN budget and procurement processes are adhered to

Creativities (improvement/innovation inherent) 

• Strategy and shift in direction, innovation in terms of segmented approach
• Creative and cost-effective initiatives to deliver on the business plan
• Creative means to understand and interpret innovation
• Future focus in terms of new products markets and services to improve market share and returns

Qualifications

Education:

• 3-year Degree / Diploma in Commerce (Marketing / Communication/ Finance) or Technology Systems related 

Experience:

• Minimum 5 years’ experience in an appropriate marketing, sales, product management or commercial role
• Minimum 4 years Telecoms industry experience in a management role
• Experience in business-to-business sales