Manager Forensic Services at Civil Aviation Authority (SACAA)

Development of a Forensic Strategy

• Develops a fraud management strategy with supporting policies and implementation plans. 
• Assisting the CAE in establishing and maintaining the Forensic/Fraud Management Strategy, and supporting policies and procedures aligned to the organizational objectives.

Operations Management

• Ensuring that requests for investigations are received, assessed, allocated, investigated and reported as per investigations procedures.
• Preparing feedback reports on the progress of forensic work for the CAE, Exco and other key stakeholders at the prescribed intervals and formats.
• Establishing and maintaining registers for all fraud pro-active and fraud re-active work done for MISS purposes
• Ensuring that Fraud Awareness campaigns and training is provided to SACAA officials and other stakeholders.
• Establishing and maintaining an effective Fraud Hotline Service.
• Ensuring adequate and quality output to clients and other stakeholders

Communication and stakeholder management

• Ensures that fraud management clients are regularly and timeously informed regarding fraud management activities and progress.
• Ensures that communication (written and verbal) with clients, subordinates, peers, and superiors are factual, regular, timeous and accurate.
• Ensure positive service delivery rating by DCA and Exco.
• Ensures that Exco submissions are timeously completed.
• Represent the business unit at appropriate levels and maintain departmental visibility and reliance.
• Establishing and maintaining relationships with forensic stakeholders and law enforcement agencies.

Resource Management and Planning

• Ensures that the forensic unit is appropriately resourced as per approved structures/headcount/budget, etc.
• Ensures self and facilitate subordinate professional development.
• Manages and sources service providers in terms of the co-sourcing model.
• Ensuring a smooth functioning of the forensic unit by managing the team, monitoring the workflow, training and motivation to ensure that the objectives of the department are achieved.
• Ensures effective budget management and maintenance.

Guide and Lead Pro-active Fraud Initiatives

• Develops and maintains the fraud prevention plan.
• Develops and maintains the fraud awareness policy.
• Ensures that fraud risk assessments are conducted as per the applicable policy and that risk mitigations are in place.
• Ensures that fraud training, awareness and campaigns are conducted as per agreed intervals and in line with the fraud risk profile.
• Ensures that case/incident registers are maintained as per required MISS purposes.
• Ensures that a proper fraud hotline/tip offs service is maintained.

Guide and Lead Reactive Fraud Activities

• Develops and maintains a forensic investigation policy.                            
• Ensures that investigations are conducted on reported allegations as per policy and best practice.
• Establishes the necessary case/incident registers for MISS purposes.
• Ensures adequate safeguarding of the investigation material evidence and supporting documentation.

Facilitate the implementation of corrective action

• Provides guidance and support to business in their implementation of corrective actions.
• Liaises and builds relationship with law enforcement agencies.

Requirements

• NQF Level 7 e.g. Degree in Internal Audit
• OR Postgraduate qualification in Forensic Investigations e.g, Advance Diploma or Honours Degree
• Plus, Certified Fraud Examiner certificate

Experience:

• Forensic Investigator/Fraud Specialist/Fraud Management 6 years
• With three years Management experience