Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 57 countries, and over 31,000 employees, we del...
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To manage all aspects of a BI Team to enable the analytical services across Enterprise and
deploy and operationalise analytical projects, as requested and prioritised by the business, in
line with both the business and Information Technology strategies. Also manages performance and development of others.
Key Deliverables
Ensure work outputs are timely and of the highest quality and in conformance to standards in line with best practices
Constantly look for opportunities to drive efficiencies and savings
Ensure all stakeholder needs are met and understood through regular engagements
Build and maintain of effective stakeholder relationships and establish credibility
Function as Data analytics ambassador into business to ensure effective buy in
Deliver great customer service through data driven insights
Review staff work execution through performance management of staff
Execute additional responsibilities as required
Ensure team effectiveness through management of interpersonal relationships within own and across other teams
Ensure successful achievement of tasks and projects by directing staff as appropriate
Improve team effectiveness year on year
Ensure task delivery by working on multiple projects simultaneously through effective resource management
Ensure successful delivery of divisional goals
Drive productivity improvement by making quality decisions
Prepare documentation and complete administrative tasks required
Mitigate risks by meeting audit requirements
Ensure appropriate change management takes place
Manage performance of staff by implementing performance agreements,
Mentor and coach staff on identified performance gaps
Tailor development needs as identified to ensure that business unit stays abreast in Data management field of expertise and deliver on the expectations from stakeholders.
Create environment of teamwork
Build capability of self and staff by identifying current and future training and development needs.
Recruiting and managing talent to ensure an environment for optimal performance is created.
Managing adherence to compliance
Supply feedback to system owners on anomalies process errors etc. .
Conduct operational management ito systems and SLA 's
Manage and mitigate business risk to ensure business continuity
Drive business objectives and value through data products
Drive efficiencies and standards through self service
Consult with business on business strategy supporting them utilising their data assists
Support the achievement of the business strategy, objectives and values
Stay abreast of developments in field of expertise
Ensure personal growth and enable effectiveness in performance of roles and responsibilities
Seek opportunities to improve business processes, models and systems though agile thinking.
Qualifications and Experience
Formal Management/ leadership qualification
2+ years in managing teams
Experience across cross-functional teams
5+ years IT related experience/Data analytics experience preferred
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