Manager: Information Systems at Construction Industry Development Board

Job Description

ICT Strategy and Digital Transformation Support

• Direct operational planning for designing, deploying and operating software applications.
• Formulate an applications roadmap aligned with set budgets, resourcing requirements, construction industry stakeholder needs and changing business landscape.
• Contribute to the development of short and long-term application plans aligned to the ICT strategic plan.
• Execute the systems release plans and ICT’s strategic initiatives requiring systems development and enhancements.
• Drive systems modernisation initiatives as part of digital strategy.
• Develop procurement plans for the execution of ICT’s strategic initiatives.
• Promote Enterprise Architecture strategies within information systems function.

ICT applications project and programme management

• Oversee the planning, execution and delivery of software development projects.
• Oversee the planning, organization and prioritisation of competing projects deadlines.
• Direct the delivery of information systems projects balancing between internal and external resources.
• Manage the team’s output in line with the ICT APP/AOP
• Provide effective leadership to solution design teams, project teams and vendors.
• Lead the development and approval of software solution architecture.
• Evaluate project performance and identify opportunities for improvement.
• Present project status report to ICT Steering Committee and EXCO.
• Oversee operational project meetings for systems development.
• Collaborate with other business owners to ensure application projects align with business plans.

System Management Support and Maintenance

• Map the direction for day-to-day tasks and oversight of all application performance in production to provide proper support to business.
• Develop relevant metrics for the measurement of application performance to reduce application errors.
• Improve, through continuous assessment of application platforms and security that systems are highly secure and available.
• Decide on sourcing strategies for application development, maintenance and support to effectively support business.
• Define and recommend enhancements to senior management to close gaps in current processes.
• Manage the strategic provision of data for business insight.
• Oversee the business processes to introduce new system features of systems to improve business results.
• Manage applications stakeholder relationships government-wide for transversal data integration.
• Optimise requirements gathering, testing and issues resolution processes through innovative interventions.
• Oversee the improvement of workflows procedure and process for application improvement.
• Drive innovation and change implementation in line with the best practices for information systems management.
• Identify control gaps and inefficiencies in the systems and develop plans to improve audit outcomes.
• Drive the incorporation of contractor experience of cidb systems in future system improvements.

Governance, Risk and Financial Management

• Identify and manage risks in the area of responsibility for both strategic and operational registers.
• Develop management plans for managing operational project risks.
• Manage application development purchase orders against budget.
• Develop Master Services Agreements to support outsourced systems support services
• Advise vendors about IT Governance relating to applications policies and procedures.
• Manage contract execution through robust SLAs to maximize operational and financial performance of the contracted party.
• Support management to drive the implementation, and communication of the necessary ICT policies, processes, procedures, mechanisms and controls relating to application space.
• Collaborate with infrastructure teams to ensure application backup and recovery test are performed.
• Drive compliance with relevant legislation such as POPIA, ECTA, PFMA. etc while reducing non-compliance for cidb.

People Management

• Establish and develop the application development, support and maintenance structure to effectively support cidb mandate.
• Encourage high performance culture driven by cidb values and Batho Pele principles.
• Provide coaching at team and individual level.
• Manage the performance of subordinates in accordance with the policies and procedures of cidb.
• Provide leadership focused on the development of individual skills and abilities within the applications division.
• Discipline subordinate as and when necessary, in accordance with cidb policies and procedures.

Job Requirements

• Bachelor’s degree preferably in Information Technology or related fields.
• Minimum of 5 years of experience in software development management with at least two (2) years leading a team in application development and/or systems maintenance and support.
• A certification in Microsoft Application (such as Dynamics 365, Finance, CRM, SCM, Angular, .Net & C#) technologies and industry frameworks such Prince 2, Agile, DevOps, PMBOK, ITIL, TOGAF and COBIT will be an added advantage.