Manager - Network Property Leasing Technology Information at MTN

Responsibilities

• Context (Global influences, environmental / industry demands, organisational mission etc.)
• Competitive industry where timely systems and effective property management, accessibility to network infrastructure is main driver. Compliance with all South African legislation in relation to the deployment of infrastructure is not negotiable – the management and maintenance of accurate data recording all applicable permits and upgrades are a requirement in this day and age. The control and management of existing Landlords and maintaining relationships is key in this industry; management of leases and payments thereof is also pivotal in ensuring effective maintenance of existing network infrastructure. The control of lease submission and management of leases to be implemented timeously and without impact to business service is crucial.
• Highly competitive environment with data integrity and effective payment of rental to properties, as well as receiving rental for using infrastructure is a key differentiating factor 
• Rapidly changing and highly regulated environment 
• Fast rollout requiring lease agreement procedures capable of adapting to change and being able to manage quantity and quality of work
• Landlord relationships and effective payment for use of premises is key in delivering effective customer service 
• High quantity of document control to be processed simultaneously, resulting in pressurised environment
• Within the legal, regulatory and commercial environment of South Africa e.g. Contract law; FICA legislation etc.
• Compliance to company policies and procedures
• High degree of contract & financial management

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.                           
PROPERTY MANAGEMENT 

• Know entire property portfolio of sites and manage all the requirements to keep the sites available for MTN network infrastructure.
• Identify All leases that have expired, and get team to commence with renewal negotiations 2 years from expiry of lease
• Identify leases or sites that cannot be renewed and to refer to SAQ for new/replacement site acquisition
• To negotiation National corporate leases to reduce time frames, as well as to standardise rentals for various site types
• To identify most expensive sites and put plans in place to reduce rentals or move the sites
• To work closely with the BTS finance department to identify sites that are over or under paid and get rectified in most efficient manner
• To work closely with the finance/budget co-ordinator to match every single site with the correct rental payment and ensure that Oracle Property manager is updated with the correct information to have effective record and payments to our landlords
• To work closely with Lease Accounting to ensure alignment of lease accounting and accruals
• To work closely with Project to Assurance to ensure management against budget and calculation of accruals
• To ensure all options to renew and new leases have acceptable/approved escalation percentages
• To work closely with legal to ensure that the lease agreements MTN uses are up to date with the latest protective clauses to ensure MTN’s asset remains protected at all times.
• To keep record and data of all site information as may be required.
• To be able to work with a multitude of projects simultaneously and by able to analyse data to identify gaps in the property management portfolio 
• To understand all legal terms of MTN lease agreement and be able to provide alternative solutions to complex lease issues that needs to be resolved by MTN
• To be able to understand what rentals are applicable to which site types
• Understanding of FICA requirements and what documents are needed in order to effect payments and/or receive payments
• To identify rental commencement dates and be able to deal with large quantities of leases and identify which leases need to be processed during the various months
• To ensure and review accurate data capturing of all lease information on MTN’s management tool, and to be able to identify errors and resolve

STAKEHOLDER MANAGEMENT

• To ensure that we have a complete and accurate database of all incoming 3rd party applications that have been applied for and being processed where applicable; Alignment and support with the Business Units is a requirement.
• To negotiate Master Lease Agreements with any 3rd party wishing to use MTN’s BTS infrastructure and ensure effective management of such leases. 
• To build relationships between various 3rd parties to ensure effective revenue generation. To treat our customers fairly and to have their applications processed in the shortest time frame possible.
• To negotiate with landlords to accommodate 3rd parties in the shortest time frame and give effective feedback to the client as often as they may require
• To develop reporting mechanisms to provide effective project management of the customer’s projects that the customer will be satisfied with.
• To support where necessary the Business Units in billing effectively and accurately and receiving such money from the various 3rd party clients. 
• To keep information on a database as accurate as possible to ensure effective handling of each project. 
• To submit applicable lease schedules and landlord leases to finance to ensure effective payment and billing within prescribed time frames
• To manage project activities as may be required in MTN project management tool
• To approve or reject projects if applicable property owner approval is not at correct standard
• To keep control of any property related issue that might require assistance for the Business Units project team and be able to handle all tasks associated thereto
• To draft guidelines to be handed out to vendors in relation to requirements for obtaining property approval and minimum requirements.

LEASE MANAGEMENT

• The documents associated with maintenance of existing BTS portfolio are legal documents, and therefore safekeeping and effective management is a requirement. 
• Management of MALATS (Management Acceptance on Lease Agreement Terms) and keeping accurate records of such documents
• Administration of legal documentation
• Support, Management and Alignment on MTN tools – Click on Site, MCI, Oracle Property Manager and MRI Horizons and / or any other lease tools that may materialise

DATABASE MANAGEMENT

• Management of an activity-based database, also ensuring alignment with excel database is kept up to date with all existing leases that each property co-ordinator is managing, including tracking comments and escalation on power, access non-renewals, disputes etc. 
• To update various data forms as may be required for ensuring leases are paid correctly and that data is captured on MTN’s tool of choice to ensure accessible information as may be required from time to time and reconciled across the tools accordingly.
• It will be a requirement to either maintain, upgrade or implement an end-to-end tool to manage said data. 
• To complete lease data forms accurately to ensure effective billing and paying of leases associated with 3rd party projects
• To complete permitting data forms as accurately as possible to ensure effective data management of property related functions.

REPORTING

• Reporting to Senior Management in relation to the entire BTS portfolio base which includes MTN owned infrastructure; Leasing infrastructure and other needed lease requirements 
• Reporting on status of all expired leases and action plan to get renewed (3rd party and existing BTS portfolio)
• Reporting on status of all expiring leases and savings associated with re-negotiations as may be prescribed from time to time
• Reporting on sites with no leases and action plans associated thereto to rectify
• Reporting on accrual database and management thereof
• Reporting on collocation where required
• Reporting on any other issues as may be pivotal to the operations of Property.  in relation to all incoming applications received from various applicants; all approved applications; all rejected applications and reasons associated thereto; all cancelled applications; full reporting of current work in progress per applicant; potential revenue being offered if WIP was approved, and current revenue for existing approvals and Year to Date projection

PROJECT MANAGEMENT

• Develop and drive the execution of agreed projects in respect to lease requirements as suggested by the SAQ team
• Drive the implementation, tracking, monitoring and compliance of Projects where applicable
• Contract management in line with Procurement Policies
• Co-ordinate project reporting
• Ensure effective implementation of the integrated project management model 
• Risk management

BUSINESS ANALYSIS

• Perform Business Analysis in line with the methodology and guidelines
• Identify ways to fine tune policies, processes and systems in line with changing work practices
• Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems 
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance 
• Ensure that benchmarking is conducted with other companies and organisations within and outside the industry. 
• Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
• Identify and implement innovative ways to use minimum resources to achieve maximum outputs

Financial Management

• Assist the senior manager with the Forecasting, planning, development and reviewing of capital expenditure and operational expenditure budgets in line with MTN SA financial requirements
• Identify cost efficiencies and best practice related to property costs
• Manage the lease cost budget, managing cost in relation to MLA, leases and the necessary DOA for approvals thereof.
• Partner with finance to resolve delays in payments
• Set future budget requirements to operations
• Provide efficient resource utilization and allocation

Supervisory / Leadership / Managerial Tasks:  

• Manage each employee’s roles and responsibilities effectively and ensure all subordinates are functioning effectively
• Manage poor performance effectively and efficiently
• Reporting to line management – required
• Dealing with relationships between various stakeholders – required
• Leading the team by extensive experience and knowledge on effective lease administration and processing of applications in the shortest time frames possible

Role Complexity                               

• Understanding portfolio management that each co-ordinator is responsible for all property related queries, permissions, leases etc for each site within its portfolio and holding them accountable.
• permitting requirements for each site type throughout South Africa, as well as the estimated time frames
• Understanding MTN’s lease agreement terms and be able to provide solutions to landlord queries in relation to MTN’s lease terms
• Understanding MTN internal processes in order to process a lease agreement, amendment, addendum etc.
• Understanding NIMS property data forms ensuring accuracy thereof.
• Understanding the full project life cycle from Identifying the BTS site being operational to adding additional equipment (ie. Generator); adding tenants and to be able to understand the importance of building relationships with landlords and ensuring effective payments of their leases 
• Understanding Project management with a multitude of sites simultaneously and be able to do gap analysis effectively
• Understanding financial reports relating to rental budgets and ensuring compliance within the approved budget 
• Understanding control of legal documentation and importance thereof.

Qualifications
Job Requirements (Education, Experience and Competencies)
Education:

• Minimum: 3 year Degree in either : Property Management; Leasing Management, Finance; Project Management; Legal
• Fluent In English

Experience: 

• Minimum 5 years in Property or Leasing Management in telecommunication industry
• 3 years leasing management 
• Process management –desirable
• Experience working in a medium organisation