Market Research Project Administrator at IQbusiness

Job Description

• Are you a detail-oriented, proactive professional with a passion for project coordination and operational excellence? Join our dynamic Sample Operations Team as a Project Administrator, where you'll play a pivotal role in ensuring smooth execution of sample-related activities, fieldwork coordination, and social media campaign support.
• This role is ideal for someone who thrives in a fast-paced environment, enjoys working with diverse teams, and is committed to delivering high-quality outcomes.

KEY RESPONSIBILITIES :

Fieldwork Coordination

• Schedule and confirm fieldworkers, venues, and equipment.
• Prepare fieldwork materials such as questionnaires, discussion guides, consent forms, and briefing packs.
• Monitor fieldwork progress and escalate delays to the Fieldwork Manager.
• Conduct pilot interviews and assist with quality checks.
• Support the recruitment and onboarding of fieldwork suppliers.

Project Administration & Documentation

• Maintain centralised repositories for project documents.
• Ensure supplier contracts and annexures are signed and stored correctly.
• Verify supplier invoices and assist with budget tracking.
• Keep Trello boards and MS Teams channels updated.
• Ensure compliance with POPIA and internal quality standards.

Social Media Campaign Support

• Assist in planning and implementing META (Facebook/Instagram) campaigns.
• Source quotations from panel suppliers and assist with campaign setup.
• Track campaign metrics such as cost per complete and completion rates.
• Monitor and apply campaign changes on alternate weekends or during leave cover.
• Download and save campaign-related invoices.
• Update monthly campaign tracking documents.

Supplier & Stakeholder Engagement

• Liaise with suppliers, recruiters, and internal teams to coordinate logistics.
• Compile and share project status reports.
• Resolve queries promptly to avoid project delays.
• Support training sessions and onboarding processes.

Project & Process Management

• Track task completion and project timelines using Trello.
• Identify risks and collaborate with stakeholders to resolve issues.
• Apply checklists and guidelines to maintain quality.
• Contribute to continuous improvement initiatives.

REQUIREMENTS:

• Matric (Grade 12) completed.
• Diploma in Business Administration, Marketing, or related field (completed or currently studying).
• Minimum 2 years’ experience in a similar role.
• Strong coordination and project management skills.
• Proficient in MS Office (Teams, Outlook, Excel, PowerPoint, Word).
• Experience with project management and data capture tools is advantageous.

COMPETENCIES:

• Attention to detail and strong time management.
• Excellent communication and relationship-building skills.
• Independent decision-making and problem-solving abilities.
• Adaptable, process-oriented, and service delivery focused.
• Ability to manage conflict and multitask effectively.