Marketing Coordinator at Sun International

Job Description

Main Purpose of the job:

• To provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders.

Duties and responsibilities include:

• Provide administrative support in the Marketing office (including responding to e-mails, mail and telephone)
• Allocate and reconcile supplier invoices correctly and resolve all queries
• Submit expense claims to the Finance department as per company policy and procedures.
• Monitor staff leave as per department norms and company policy.
• Capturing staff rostering into the system and distribution and communication of rostering schedules
• Order stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
• Develop a filing system (including records and reports) that enables others in the department to be able to access required documents
• Store confidential documents for safekeeping
• Troubleshoot and resolve first line queries and issues with guests and other stakeholders.
• Coordinate the flow of paper and electronic documents to the appropriate parties
• Complete reports / minutes/ presentations / departmental documents and distribute to relevant parties
• Follow through on outstanding issues and action lists from minutes
• Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements
• Send out meeting invitations in advance (within reasonable time period to accommodate delegates).
• Complete and distribute agenda and minutes timeously
• Book meeting venues according to meeting requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
• Co-ordinate required equipment and ensured all in working order e.g. Air-conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP’s and dietary requirements of the attendees.
• Capture details using Microsoft and compile reports accordingly.
• Coordinate and manage respond to guest reviews, calls, emails and requests.
• Coordinate and manage the department accommodation diary.
• Source and onboard suppliers for marketing and VIP services.
• Plan and coordinate marketing functions and events.
• Capture receipts and consolidate reporting.

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12
• Secretarial Diploma is an advantage
• A minimum of 2 years administrative / secretarial functions

Skills and competencies

• Planning and co-ordination
• Handling information / following instructions
• Clerical Administrative functions
• Problem-Solving
• Checking / attention to detail
• Writing formal correspondence
• Take initiative
• Customer Service Orientation
• Relationship building
• Communication skills – written and verbal
• Computer Literacy (MS Office / Peoplesoft)