Master Data Expert at Glencore

OVERVIEW:

Join us as a Master Data Expert where you will provide Level 3 support to site super users and end users, perform system changes and configuration, and maintain documentation up to date.

GENERAL ACCOUNTABILITY:

• Project Tracking and Reporting on deviations.
• Project Risk and Issues Management.
• Logistics and planning coordination.
• Operational Perspective.
• Collaborate effectively with key subject matter experts to resolve issues around the business processes.
• Assist SAP functional team in developing proof of concepts to showcase functional solutions to the key business partners and subject matter experts.
• Interpret data, analyse results using statistical techniques and provide ongoing reports and analysis.
• Work independently and within a team to develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Acquire data from primary or secondary data sources.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Identify data cleansing opportunities within our source systems and suggest ways to improve data accuracy and/or collection of new data points.
• Support management to prioritize business and information needs.
• Locate and define new process improvement opportunities.
• Create reports for internal teams and/or external clients.
• Structure large data sets to find usable information.
• Design automated reports used in various reporting and planning.
• Design, develop and rollout automated reporting tools and reports.
• Design, develop and rollout data analytic tools to allow review and analysis of operational data.
• Identify and execute data cleanup projects to improve data accuracy.
• Interact cross-functionally with individuals from various functions.
• Provide testing support for new system enhancements and project implementation. 
• Reports and reporting tools linked to underlying ERP systems, user friendly and in line with management requirements.
• Responsible for development of advanced reporting tools and data analytic models to support reporting, reviews and decision making.
• Serve in a supporting role for ongoing and special projects, which involve processes or systems.
• Analyse SAP S/4 master data within the Materials and Equipment master data environment.
• Generate analysis report as requested.
• Co-ordinate queries and concerns with the various SME/Leads at the various business units in all the regions.
• Assist with creation of mass upload / change / delete upload files for processing into SAP and testing of the various MDG/SAP S/4 environments within the Master Data Cleansing environment.
• Support Master Data Lead to monitor data quality by means of proactive reporting and implement mass updates to Taxonomy (material & Equipment) in the MDG.
• Stand-in for Master Data Lead, when necessary, as requested.
• Responsible for ongoing Data Integrity/accuracy improvement.
• On-going knowledge transfer to business SME's and users.
• Continuous taxonomy improvement / completeness and validity.
• Upskill Master Data personnel relating Cataloguing / Codification and Master Data capabilities.
• Ensure PM documentation are kept up to date Training SME’s.
• Collate and report on Comprehensive Incident management details.
• Analyze and implement Process improvements as required.
• Collaborate and engage with global business process owners.
• Provide support to master data organization.
• Weekly calls with site SMEs and Global BPO's.
• Perform system changes and configuration.
• Maintain SAP copper documentation and templates and provide to template owners.
• Provide ad hoc informal training and upskilling to SMEs on relevant awareness requirements.
• SAP System monitoring related to Business Processes.
• Execute and implement systems upgrades.
• Provide support to Master Data Governance (MDG).

KEY RELATIONSHIPS:

• SAP Global Support team.
• Copper Commercial Service functions (Transactional services, Vendor management, Compliance, Legal Services).
• Global BPO’s and SME’s.
• Copper IT management.

QUALIFICATION & SKILL REQUIREMENTS:

• BSc / B.Com Degree or Diploma equivalent. 
• Post graduate qualifications in relevant field (advantageous).
• S/4 Hana Experience.
• Certification in a Programming language.

Work Experience:

• 10 Years Master Data Cleansing Experience, with 7 years technical expertise in data models, database design, data mining and segmentation techniques.
• S/4 Hana Experience.
• 5-7 Years Project Management Experience.
• Business Mining experience and production process.

Competencies:

• Strong functional/ technical knowledge across the Supply Chain value chain.
• Project Management skills.
• Strong oral and written communication skills and the ability to work effectively with multiple stakeholders across the organisation at all levels.
• Strong problem solving and decision-making skills.
• Ability to absorb and work under pressure.
• Good organization and co-ordination skills required.