Med Tech Supply Chain Leader at Johnson & Johnson

Role Overview:

• The Leader of the Med Tech Supply Chain – South Africa is a critical leadership position responsible for the development and execution of the local End-to-End Supply Chain Strategy and activities across all operational areas including planning, supply, warehousing / logistics, orthokit operations and customer service.  With expertise in end-to-end supply chain processes, this individual leads and coordinates cross-functional initiatives to improve customer outcomes and directly manages integrated demand and supply planning for Med Tech for the geography. This individual is a member of the South Africa Leadership Team and is the single point of contact for the country General Manager and Commercial Leadership Team for all supply chain matters – end-to-end - to support achievement of aligned business goals and objectives.
• This individual will be a member of the MTSC Cluster Leadership Team and reports directly into the MTSC Director for the CEESAT (CEE, South Africa & Turkey) cluster. This individual will work in a highly dynamic and international environment with multiple connections within and outside the country and across different levels of management with high exposure.

Major Responsibilities:

• Develops and executes a fully integrated Supply Chain Strategy, which supports the EMEA Strategic Plan and local Business Goals, in alignment with the 3 franchises: Ethicon, CSS, Depuy-Synthes.
• Single point of contact for the South Africa General Manager and Leadership team for the E2E Supply Chain across planning, supply, warehousing/logistics, Ortho-kit operations and customer service.
• Direct responsibility for all E2E Supply Chain functions – Planning / S&OP, Supply execution, Inventory management, Ortho-kit operations, Warehousing / Transportation and Customer service.
• Owns and manages Distribution and OCNIS budgets for South Africa MD business, including responsibility for inventory value.
• Responsible for setting and communicating E2E Supply Chain performance goals (quality, service, inventory, on time launch, etc), monitoring the performance and lead the continuous improvement process and action plans across all supply chain functions to reach the goals.
• Leads and facilitates (i) Monthly local S&OP processes, ensuring that sales and marketing events & market intelligence are correctly captured and passed on to the Regional & Global planning teams to ensure on-time right product availability (ii) Service review meetings (STEM & PAC) for service risks and define mitigation actions to minimize impact to our end customers.
• Builds solid partnership and end-to-end collaboration with key stakeholders - commercial organizations, local and regional supply chain organizations, Quality, Regulatory Affairs, Product Management, etc. – to ensure their contribution is focused on the End-to-End goals and respective outcomes.
• To keep the customer at the center of everything we do and translate the voice of customer in SC strategic and tactical action plan in partnership with the other relevant functions.
• Ensures supply chain readiness in support of NPI & LCM projects.
• Owns the talent development agenda, build a high performing team and create right opportunities to develop your team of supply chain professionals.

Qualifications

Qualifications and key competencies:

• Master’s Degree or equivalent
• Minimum 15 years’ experience in a complex Supply Chain environment and a proven leadership track record in at least 2 of the following functional areas:  manufacturing, planning, distribution, customer service and quality.
• Experience in previous leadership position and management of senior stakeholders in an international environment is a must
• Experience in healthcare / regulatory dependent sector is desirable.
• Project management skills, with the ability to drive change and influence decision-making through multiple levels (middle to senior management) of the organization is a plus
• Proven track record of challenging the “status-quo”, visualizing potential opportunities and implementing actions to build value

Proven success in:

• Articulating a vision, engaging and mobilizing stakeholders and employees around that vision, and delivering superior value
• Developing functional strategic plans in alignment with the corporate strategic goals
• Delivering ‘best in class’ business results through innovative customer focused solutions
• Driving end-to-end business improvements with measurable results: financial, quality and cycle time
• Understanding the linkages in supply chain from demand planning through delivery to customer
• Building interdependent partnerships to optimize value proposition with limited authority
• Leading and developing high performing cross functional teams and successfully manage in a matrix organization
• Attracting and developing superior talent. Leading people through organizational uncertainty or key change initiative such as merger, acquisition, divesture, and/or restructuring
• Creating and sustaining a culture of quality and compliance that encourages open communication, reporting noncompliant actions, taking corrective action and holding self/others accountable

Department & Location:

• EMEA Med Tech Supply Chain, based in Johannesburg, South Africa

Reports to:

• Director, MT Supply Chain, CEESAT Cluster, EMEA

Direct Reports:

• Manager – SC Planning, RPRL & Trade Compliance
• DPS Operations Manager
• Customer Service Manager
• Field Consignment Supervisor
• Logistics Supervisor