Medical Underwriter at AVBOB South Africa

Description

Key Performance Areas:

Receive and rectify error reports

• Receive and rectify administrative and medical error reports on a daily basis
• Ensure that the correct ASSISA entries are placed on files
• Update the medical/administrative information

Underwrite all new and diarised applications

• Use medical reports and questionnaires according to underwriting
• Ensure that the medical information received is correct and updated before outstanding documents can be requested
• Request outstanding medical/administration information via fax or printed letters from branches
• Re-instate withdrawn policies and attend to medical problems to ASSISA

Record corrections to the policies as received

• Ensure that the information is corrected according to ASSISA and medical indicator
• Decline/accept benefits on the system where applicable
• Update commencement date according to method of payment
• Ensure that existing and new data received are updated correctly

Effectively handle LOA matters

• Ensure that the rules as per ASSISA circulars are adhered to
• Update ASSISA codes on the system
• Ensure that existing and new electronically received data are updated correctly

Update statistics and assist with office duties

• Update statistics on a daily/monthly basis
• Compile a report for verifiers and validators who qualifies for 8 hours
• Handle all telephonic queries from clients and area offices regarding outstanding information and medical account
• Assist senior clerks, validators and dispatch clerks
• Assist on polar system

Requirements

• Matric
• Three (3) Years experience in Long Term Insurance