Multimedia Designer at One&Only Resorts

Job Summary

• To create all marketing artwork requirements to support the resort, rooms, food and beverage, spa, recreation, special events activations, oversee all branded items, as well as look assist in video editing, story board creation and briefing in of video edits beyond current skillset.
• We are looking for a wordsmith that is quick-thinking, creative and brilliant with people. Someone who can conceptualise stories, events and social campaigns, as well as interact well and easily with a broad range of people.

Key Duties and Responsibilities:

• To create all marketing artwork requirements to support the resort, rooms, food and beverage, spa, recreation, special events activations, oversee all branded items, as well as look assist in video editing, story board creation and briefing in of video edits beyond current skillset.

Team Dynamic

• Reporting to Marketing & Comms Manager
• Mentor, guide and upskill the team. Creating a positive and engaged office environment.

Design: Artwork, layout, supplier relations

• Creation of print and digital adverts, menus, sales tools and collateral
• Creation & update of all marketing material
• Optimizing of images for web usage and 3rd party design
• Management of brand items
• Re-ordering of all repeat collateral
• Oversee all artwork with printers/ suppliers
• Oversee the management, filing and distribution of all assets – internally and externally
• Outsource jobs above skillset or that would not meet deadlines

Asset Management

• Gatekeeper of all branded material and assets
• Filing of all asset: images, videos, info sheets and collateral – on both share folders and online
• Ensure BAMS is always updated with latest images and information
• Ensure Sales toolkit and brand toolkit are always updated with latest images and information

Internal

• Ensure ROI and brand are always considered and prioritized
• Assist in budget management
• Monthly marketing report

General Requirements

• Act as Brand Custodian & Ambassador for One&Only Cape Town
• Perform other duties as assigned by Director of S&M

Rules and Guidelines

• Adhere to GDPR &POPI guidelines at all times
• Be aware of and work within corporate directives/ guidelines and maintain thr O&O brand image
• Keep up to date with all Brand Guidelines incl for example Tone of Voice and implement thes across all work
• Ensure fill product knowledge and involvement with all departmens to maintain relevant information updates

Marketing and Trend Knowledge:

• Keep abreast of industry news and trends
• Keep abreast of marking and PR trends and best practice

Marketing and PR Team

• Ensure global office, PR agencies and RSO are always in the loop of your projects, work and initiatives when relevant
• Assist with the delivery and implementation of marketing/ communication plan to deliver Resort goals.
• Assist in the conceptualization and implementation of all marketing and PR initiatives for the department, goal of generating and retaining business and revenue
• Ensure the measurement of performance/ success of marketing activity against clear objectives/ goals/ targets
• Identify opportunities for engagement and improvement
• Creative thinking and idea generation
• Ensure revenue generation activities are always prioritized
• Ensure all OOCT communications and collateral matches brand positioning, is strategically correct and is brand compliant
• Act with a degree of independence as liaison with both internal and external clients. Handle clients’ requests and complaints as appropriate
• Support sales source market development with marketing and PR activities

Skills, Experience & Educational Requirements

• We are looking for a logical and creative thinker who possesses the ability to think outside the box whilst ensuring exceptional attention to detail.
• Ability to multi-task and work well under pressure.
• Relevant tertiary qualification
• At least 2-3 years’ experience as a graphic designer, marketing support or similar role.
• Experience in luxury, tourism or hospitality environment, preferred.
• Proficiency with Adobe design software and graphics editing tools (Illustrator, InDesign, Photoshop) is essential; a portfolio is required
• Proficiency in Microsoft Office tools (Outlook, Word, Excel, Power point) is essential
• Basic video editing skills
• A strong sense of aesthetics and understanding of visual design (layout, composition balance, colors & fonts)
• Passion for photography is a plus
• A keen eye for details and quality
• Time management and multitasking abilities
• Excellent communications (written and verbal) skills
• Must have own transport
• Organized and responsible
• Flexible and ability to work under pressure
• Proficient in indesign and photoshop
• Ability to work and learn quickly
• Creative thinker, Proactive
• Positive outlook
• Team Player
• Discreet
• Reliable and responsible

Closing date: 12 December 2025