National Control Centre (NCC) Controller at G4S

ROLE RESPONSIBILITY:

• Ensure effective monitoring of alarms through Listener Monitoring Software
• Monitoring of vehicle tracking and off site monitoring
• Effective customer service and relations
• Provide technical first level helpdesk services for customers
• MIS and feedback to operations, exception control and procedures
• Efficient administration of control room records and reports

THE IDEAL CANDIDATE:

• 2 Years relevant working experience
• Grade 12 
• PSIRA registration Grade A
• Intermediate Computer Skills
• Very good command of English (both written and oral)

Knowledge, Skills and Attributes

• Knowledge of Listener monitoring systems
• Knowledge of company policies and procedures
• Understanding the organisational environment
• Supporting and working with others
• Delivering objectives
• Delivering great customer service
• Sharing and
• Co-operating
• Attention to detail
• Ability to work under pressure