Network Engineer at Biovac

• BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Network Engineer to join a goal-oriented team

QUALIFICATIONS NEEDED:

Required:

• Bachelors Degree or National Diploma in Information Security, Computer Science, or related field
• CompTIA Network+
• Fortinet Network Security Expert (NSE) Level 1–3 or equivalent networking certification

Preferred:

• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)

Experience needed to deliver the role seamlessly:

• 5–10 years in networking experience Forti hardware
• Hands-on experience with network hardware (routers, switches, firewalls) and software configurations.
• Strong understanding of OT environment in production industry
• Excellent problem-solving and troubleshooting skills with the ability to respond to network incidents and assist in root cause analysis.
• Ability to work independently and as part of a team.
• Ability to manage and hold third party Service providers accountable.

Preferred:

• Working knowledge of Pharmaceutical Manufacturing related legislation
• At least 3 years experience at supervisor level
• Experience in quality and regulatory compliance within a cGMP

KEY DUTIES & RESPONSIBILITIES OF THE ROLE:

Core Technical Delivery:

• Technical Support: The primary responsibility of the IT Network Engineer is to provide expert-level technical support to end-users and Business, including troubleshooting network problems, and ensuring they are resolved as well as putting measures in place to ensure these problems does not re-occur.
• System Maintenance and Administration: The IT Network Engineer is responsible for maintaining and administering network infrastructure. This includes tasks such as installing and configuring software and hardware components, monitoring system performance, conducting routine maintenance, and applying necessary updates and firmware.
• Leadership and Mentoring: As a Network Engineer, you may be responsible for leading and guiding a team of IT technicians (internal or external). This involves providing guidance, mentoring, and training, assisting them in resolving complex issues, and promoting knowledge sharing within the team.
• Project Management: In some cases, Network Engineer may take on project management responsibilities. This can involve leading IT infrastructure / network projects, coordinating with stakeholders, managing timelines and resources, and ensuring project goals are met within the specified budget and timeframe.
• System Security and Data Protection: The Network Engineer plays a crucial role in ensuring the security of IT systems and protecting sensitive data. This includes implementing security measures, monitoring system vulnerabilities, and conducting regular security audits.

Support Services

• Troubleshoot and resolve any network related issues.
• Helpdesk management and support
• User support
• Assist with the close out all departmental quality documents (CAPAs, Deviations and Change Controls)
• Conduct technology training for new users.
• Provide support to the IT Infrastructure team.
• Assist in writing SOPs, manuals, and policies for the department.
• Provide technical support to users via phone, email, or remote access.
• Install, maintain, and troubleshoot computer networks.
• Provide Tier 2 and 3 support.
• Install, configure, and troubleshoot new software applications on computers and networks.

Proactive duties

• System checks and maintenance
• Perform routine network monitoring and performance benchmarking.
• Complete special projects as requested.
• Recommend ways to improve the security and efficiency of the network.
• Maintain an inventory of hardware and software used in the company's network
• Monitor system performance to ensure that it is running efficiently.
• Generate reports on network usage and performance.
• Assist with the implementation of new technologies.

Leadership Duties

• Escalate issues to senior staff as necessary.
• Project Management
• Identify and implement Service improvements trough the Biovac landscape.

Application Deadline: 30 January 2026