With approximately 30 000 students, the Durban University of Technology (DUT) is the first choice for higher education in KwaZulu-Natal (KZN). It is located in the beautiful cities of Durban and Pietermaritzburg (PMB). As a University of Technology, it prioritizes the quality of teaching and learning by ensuring its academic staff possess the highest possibl...
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NQF Level 6 qualification in Information Technology/Computer Science/Electronic Engineering
3 – 5years’ experience in switching, security, and cabling
Understanding and application of network infrastructure, hardware and peripherals
Knowledge and understanding of application transport and network protocols
Network security and risks
Summary of Duties (but not limited to):
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Monitor the network to determine the network performance statistics
Analyse the network statistics to determine the Key Performance Indicators
Determine deviances in performance and congestion in the network
Identify the cause of the deviances and congestion
Reconfigure the network in accordance with procedures to ensure that the deviances and congestion are eradicated
Receive and analyse a request to determine the nature and extent of the support to be provided
Test the solution to ensure that the diagnosed problem is resolved
Submit the resolution document to the document management system for future reference purposes
The availability of the database is verified and ensured
The user is created/modified in accordance with the request
Determine the required administration actions in accordance with the schedule/request
Ensure that the necessary change requests are authorised in accordance with procedures
Escalate administration actions to the relevant role players where required and monitor to ensure completion within allocated time frames
Test the administration actions to ensure functionality
Document administration actions for future reference purposes.
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