Operational Analytics Engineer at DigiOutsource

Purpose Of The Role

The purpose of the role is to deploy, maintain and enhance the tools used by the department to deliver services to users throughout the business. We currently use the Elastic stack extensively (Elasticsearch, Logstash, Kibana, Beats) but have plans to investigate and deploy other tooling to meet business requirements.

This is an opportunity for a talented individual to become a key member of an expanding team. We are looking for an individual who is passionate about technology and looking to work in a diverse, fast paced team. You will be working in a mixed team with a variety of skill sets, so it’s important to be a self-starter and to be capable of learning new skills quickly.

Duties Include, But Not Limited To

• Deploy, maintain and enhance the systems used by the team (mainly the Elastic Stack but this could expand in the future)
• Maintain and enhance the Logstash data pipelines that load data into Elasticsearch
• Answer ad-hoc information requests using Kibana/Timelion or other tools as appropriate
• Maintain the packages used to collect data from web servers
• Troubleshoot and resolve technical issues as they arise
• Ensure all servers and applications are patched and upgraded in a timely manner
• Continuously look for ways of improving both what and how services are delivered by the department
• Keep up to date with the latest technical advances in the areas of Elasticsearch, Azure and Operational Analytics

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria

• Good working knowledge of the Elastic stack (Elasticsearch, Logstash, Kibana, Beats) inc. Painless scripting
• Demonstrable Linux administration experience – Red Hat/CentOS preferred
• Experience of writing scripts – bash, Powershell or Python preferred
• Experience of successfully leading and delivering BAU projects
• Must be willing to do reasonable after-hours standby and support when required

Desirable Criteria

• Elasticsearch Certification
• SQL Database experience (MS SQL Server)
• Some experience of working with Microsoft Azure
• Any experience of Apache Kafka, Azure Event Hubs or other messaging platforms
• Experience of administration of Windows servers (2012 R2/2016)
• An understanding of virtualisation (VMWare)
• Some development knowledge including experience with common toolsets used such as Git, Chef, Azure Devops etc.

Person Specifications

• Self-starter and able to work with minimum supervision (Initiative)
• Passionate about technology (Self-development)
• Thorough attention to detail, consistently producing high quality work outputs (Technical Knowledge)
• Be willing to learn new technologies (Aligning performance for success)
• Comfortable working to tight deadlines (Priority setting)
• Patient and calm under pressure (Control and Efficiency)
• Enjoy working with a team (Teamwork)
• Excellent communication skills - both to a technical and non-technical audience (communication)

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.