Operational Compliance Officer at AfroCentric Group

About the job

• To be the product specialist in Medscheme products with the aim of ensuring that the products are effective and that the operational control environment is adequate. Support for the implementation of solutions for identifying, rectifying and preventing problems within the business unit.

Experience

• 6 - 8 years' experience including Leadership, Quality Assurance and Risk, Operational Content and Process Management, Medical and Health industry,
• Healthcare Programmes and Scheme Rules. 

Qualifications

• Relevant Clinical Qualification Pharmacist

Accountabilities

Continuous improvement:

• Implement practical solutions that use the specialist and departmental systems and processes 
• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation 
• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders 
• Ensure day to day operational support required from area of specialisation is provided to enhance performance

Cost containment:

• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation 
• Continuously review cost / benefit and Return on Investment within area of specialisation

Drive customer-centricity:

• Maintain a high level of impact on other departments to support improved delivery 
• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery

Knowledge management:

• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library 
• Provide advice and / or training as required 
• Maintain, develop and implement specialist knowledge within the day to day operations of the organisation

Maintain expertise level:

• Be a member of related professional bodies 
• Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation

Network key relationships:

• Engage with and provide support to the established network of internal and external expert resources and partners

Specialist support to projects:

• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required 
• Conform to project management disciplines when participating in projects 
• Represent department or project on appropriate committees related to area of specialisation