The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology.
We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
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Identify fraudulent activity that would lead to financial, operational, and business loss.
A keen understanding of the business end to end process flow i.e., Sale to Activation (beneficial if you understand the Billing / Payment post sale procedure).
Investigative nature.
Implement processes and procedures to mitigate fraudulent activities.
Develop and implement audit plans focusing on legal and regulatory compliance.
Conduct comprehensive risk assessments to identify areas of potential legal exposure.
Execute audits to assess the effectiveness of compliance controls and processes.
Highlight areas of exposure to the Risk manager whilst providing insights around such risks.
Prepare detailed audit reports outlining findings, risks, and recommendations.
Document audit procedures and maintain accurate records of audit activities.
Present audit findings to senior management and the board of directors.
Assist in the development and implementation of compliance training programs.
Recommend improvements to internal controls and risk management processes.
Monitor the implementation of audit recommendations and corrective actions.
Conduct follow-up audits to ensure compliance issues are resolved.
Provide monthly overviews to the business at large.
Requirements
Desirable
Matric.
Knowledge of systems in the business.
Experience in working with Sales team leaders regarding performing accurate coaching and support to Sales experts specific to Quality.
Experienced in support of new agents within the business by conducting audits on their performance.
Knowledgeable of strategies that ensure fraudulent activity decreases in the business which results improve by driving key measurables.
Able to conduct investigations so that gaps identified from a QRC perspective is fed back to the training department and manager.
Able to make informed rulings on overall business
Are you this person?
Do you have an enquiring mind and an eye for inaccuracies?
Are you a person who pays careful attention to detail?
Are you big on decreasing fraudulent activities within the business?
Are you proficient in Microsoft office/PP and Excel?
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