Operations Administrator (BGS) at Hollywoodbets

Job Description

• Being a part of the Bonne Garde Support Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Bonne Garde Support has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for an Operations Administrator. Do you think you have what it takes to be our newest Purple Star
• Responsible for the administration of Regional functions in respect of performance tracking and reporting, personnel document filing, stock control, rostering and other ad hoc functions as and when required.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Betting Experience
• Sales Experience
• Marketing Experience

Advantageous:

• 1 – 2 years administration experience
• Computer Literate (Excel, PowerPoint and Microsoft word)
• Valid Driver’s license

What You’ll Do For The Brand:

• Consolidation and submission of subsistence and travel claims.
• Liaise with Area Managers and Operations for order numbers and approvals.
• Facilitate flights and accommodation bookings.
• Maintain a data base of frequently used accommodation (i.e.: B&B’s) and negotiate better pricing.
• Ordering of stationery and other necessary work equipment required by the Operations Support Team.
• Consolidation and distribution of daily, weekly and monthly reports after its been reviewed by Ops Support.
• Follow up and submission of Tax Invoices to finance and Audits.
• Follow up with Payroll for terminated team members and update records.
• Work with the Regional Team to ensure regional growth targets for Mobile betting are achieved.
• Assist with setting up TUV Outlets and Helpdesks within the Region and conduct promotions at these Outlets alongside the Mobile Clerks.
• Manage leave/absenteeism documentation and application process for Mobile Clerks and support team in Mozambique.
• Ensure the Mobile Clerks (Outlets and Fields) files are up to date.
• Ensure Mobile Clerks have uniforms and name badges.
• Check timekeeping of Mobile Clerks to ensure they are at work on time and review hours worked.
• Report on any shortages that are encountered or communicated.
• Check the operations to ensure all are in order e.g. inventory, uniforms, terminals/machines are working, file updates and review sales targets and progress.
• Assist with planning and implementation of Mobile promotions and conduct promotions at Outlets or Field.
• Coaching the Mobile Clerks in how to conduct their functions and showing them how it is done and work as Mobile Clerk as and when required.
• Stock control of Mobile/promotional items within the Region.
• Ensure that Mobile Clerks are actively promoting the Hollywood brand and Mobile betting and that correct branding materials are used and made visible.
• Maintain strong relationships with store Managers in the Region E.g. Spar, Mica and Shoprite etc. and Managers.
• Work closely with the Operations Support Team, which includes the Mobile, contact center as well as Deposits/Withdrawals to ensure that Customers are serviced appropriately.
• Extensive travel is required between South Africa and Mozambique.
• Collation of vehicle inspection documents and concise filing and tracking of these.
• Any other adhoc duties that might be required

Skills and Competencies

• Interpersonal skills with excellent communication and attention to detail
• The Ability to multi-task and show initiative  
• Sales skills to actively promote and sell products and services
• Betting skills and understanding the platforms and procedures and understanding the different betting types
• System skills and understanding procedures