Mailroom Assistant at Telesure Investment Holdings (TIH)

Job Purpose

• Contributes to the organisational goals by fulfilling the role of producing customer fulfilment end to end, ensuring that every customer receives their printed documents in a timely and professional manner. This role is also responsible for the internal mail processes across the organisation.

Responsibilities

Operating Machine or Equipment

• Operate basic equipment and machines, and carry out routine tasks. Involves following strict, detailed instructions.

Operations Management

• Carry out operational tasks by following established processes. Involves working within given settings or parameters.

Equipment Installation

• Help to install equipment and appliances by carrying out preparations and providing assistance while following strict, detailed instructions.

Correspondence

• Open and distribute mail for a large organisation requiring knowledge of department structures.

Supply Chain Management

• Provide basic support on supply chain tasks. Ensure regular stock taking processes are adhered to.

Equipment Maintenance and Repair 

• Help to maintain and repair equipment and appliances by carrying out preparations and providing assistance while following strict, detailed instructions.

Quality

• Support the quality function by working within strict quality standards.

Internal Communications

• Exchange information with people by having courteous interactions with them.

Administration

• Conduct basic data entry into company systems and file information using agreed procedures to ensure information is accurate and accessible.

Data Management

• File and retrieve documents from company filing systems.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential)