Operations Administrator at Broll

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the accurate, efficient, and effective performance of routine administration of Operations functions.

• Keeping track of all Operations Managers diaries – Ensuring all meetings on site are booked
• Obtaining feedback from those meetings and filtering through to the Property Manager
• Obtaining urgent quotes where necessary whilst Operations Managers are on site
• Compiling a database and working on additional contractor lists in rural areas
• Tenants can call the Operations Administrators directly with complaints etc., which will address immediately and keep the Property Managers and Portfolio Executive informed.
• Assists with motivations
• Set up appointments with Municipality
• Prepares monthly operations portion of management packs
• Issues order numbers
• Covers all admin and reduces the workload of the Ops Managers so they

Assumes responsibility for maintaining effective communication and coordination with personnel and management.

• Keeps management informed of area activities and of any significant concerns.
• Provides assistance and support to Operations Manager.

Assumes responsibility for establishing and maintaining professional business relations with customers.

• Researches and resolves problems and questions or properly refers them.
• Keeps customers properly informed of Company policies and procedures.
• Maintains Company's professional reputation.

Assumes responsibility for related duties as required or assigned.

• Keeps work area clean, secure, and well-maintained.
• Completes special projects as assigned.
• Attends meetings as required.
• Minute taking as and when required.

EDUCATION/CERTIFICATION:

• Matric.
• Post high school training or education in accounting preferred.

EXPERIENCE REQUIRED:

• One year of related experience required.