Operations Assistant (Property Management) at Excellerate JHI

About the role

• We are looking to appoint a Procurement Administrator and Technical Assistant to support the Senior Technical Manager within one of our portfolios. The role manages the end-to-end procurement cycle, technical maintenance workflows, service-level agreement administration, occupational health and safety compliance administration, and general office support.
• You will help protect financial integrity through accurate general ledger coding and accrual tracking, monitor vendor performance against contracts, maintain audit-ready technical and safety records, and provide high-level operational support to the technical team and vendor network.

What you will bring

• Grade 12 or equivalent.
• A certificate or diploma in Bookkeeping, Supply Chain, Property or Facilities Management, Contract Administration, or Safety Management, such as SAMTRAC, NEBOSH or SHEQ basics.
• A minimum of five years’ practical experience in technical administration, procurement, SLA management or OHS compliance within property or facilities management.
• Working knowledge of Chase or similar workflow and procurement software, general ledger structures and procurement processes.
• Sound understanding of SLAs, vendor KPIs, OHS requirements, B-BBEE certificates and statutory contractor compliance.
• Basic bookkeeping and financial literacy, together with a technical understanding of building systems.
• Strong Microsoft Office skills, particularly Excel and Word, with excellent administration and accurate minute-taking ability.
• Strong planning, organisation, time management, communication, negotiation and problem-solving skills.
• A methodical, proactive and detail-oriented approach, with the ability to work under pressure, use own initiative and handle confidential information.

What you will be doing

• Load approved requisitions, issue purchase orders, allocate the correct GL codes and maintain accrual and payment-status records.
• Open, assign and track work orders and purchase orders on Chase, verify completion and produce operational performance reports.
• Maintain master SLA and contract trackers, monitor vendor KPIs, flag expiring contracts and report non-performance.
• Manage vendor portal approvals and maintain B-BBEE certificates, Letters of Good Standing, section 37(2) agreements and other compliance documents.
• Maintain OHS files, safety registers, incident logs and statutory service certificates, and coordinate OHS committee agendas and minutes.
• Keep technical, SLA and OHS master files accurate, current, audit-ready and easily retrievable.
• Highlight missing or expiring documents and escalate vendor non-compliance, safety hazards or operational risks.
• Provide diary coordination, minute taking, calls, correspondence and ad-hoc operational support to the Senior Technical Manager.
• Liaise professionally with Finance, Legal, Technical, Property Management, vendors, contractors, clients and tenants.
• Comply with company policies, procurement controls, contractual obligations and statutory health and safety requirements.