Operations Manager: Bakeries at Tiger Brands

THE JOB AT A GLANCE

You are accountable for managing a cluster of manufacturing plants to deliver the Safety , Quality plant performance, customer service levels, as well as the required manufacturing standards as per the defined SC KPIs and additional metrics defined in the SLA. You are responsible for managing safety, human resources, Maintenance and production execution for the category.  You will drive continuous improvement through MECP within your cluster to ensure continuous improvement and implementing best practices while significantly reducing conversion costs.

RESPONSIBILITIES

WHAT YOU WILL DO

• Lead a team of factory Managers in the Cluster to deliver the factory performance required
• Implement the Capability and Skills development program for your cluster ensuring cross business integration and meeting BBEEE targets
• Implement the Cluster Manufacturing Strategy addressing medium and long term priorities
• Support the development and achievement of the cluster budgets through the annual budgeting and forecast update processes .Develop and achieve the Cluster Budgets through the annual budgeting and forecast update processes
• Ensure the implementation of MECP and other formal business processes.
• Deliver the Cluster supply chain targets  - OEE, Conversion Costs, Safety {Responsible for site’s environment and safety compliance}, Asset Utilization and continuous improvement initiatives.
• Delivery of metrics defined for manufacturing standards as defined in the SQCDSM Framework for the manufacturing cluster.
• Ensure delivery of the commercial activity through the creation of a supply plan that will meet the demand of business objectives.
• Identify cluster optimization opportunities and deliver reliable and efficient supply that meets the agreed plans.
• Conduct and/ lead performance optimization initiatives (line, plant and process capability studies) and provide complex problem-solving support to plants, as and when required
• Support process improvement initiatives to achieve business performance.  Manage key end-to-end business processes ensuring that they add value to the business.
• Identify key environmental drivers and mitigate their impact upon business strategies and decisions.
• Implement and provide on-going support to programs for plant process optimization to include continual improvements in manufacturing costs, productivity, quality, safety and operating efficiency. 
• Establish and drive the standards required to deliver against business plans; translate internal and external analysis into strategy and action

WHAT YOU WILL BE MEASURED ON

• Cost of poor quality
• Consumer complaints
• Conversion Cost variance (Std. vs. Actual)
• ATP / CTP /Production Bias
• Overall Equipment Effectiveness
• Sustainability Index
• Asset utilization
• Capital Budget Adherence
• Safety Index
• MECP maturity index
• Maintenance costs
• Material usage variance  

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Key Professional Competencies

• Core knowledge – Manufacturing Strategy, Sales & Operational Planning, Engineering and Process Knowledge, Legal and Regulatory Compliance, Quality and Safety, MECP, Maintenance planning

Key foundational competencies

• Academic – Analytical skill, Financial acumen, Commercial acumen, Risk management, Problem solving, Decision making, Accountability and responsibility
• Leadership – Leading with Vision, Leading with Integrity and respect, Taking the Tiger perspective, Driving long-term results, Developing Myself & Others,
• Personal Effectiveness – Effective communication, Interpersonal skills,  Awareness of the needs of others, Integrity

Experience

• Function – 15+ years experience in SCM, 10+ factory manager experience in production, maintenance, quality and safety
• Commercially oriented education like MBA or other business degree would be an advantage