Operations Reporting and Data Specialist at IDC

Main duties and responsibilities

Financial / shareholder returns

• To assist in reporting activities and preparing comparative reports.
• To assist in the monitoring and evaluation of strategic priorities for Operations and early detection of problematic areas and possible solutions.

Internal / operational processes

• Updating of Corporate, Regional and other dashboards at required intervals.
• Active involvement with the Internal and External Audit and the compilation of the Annual Integrated Report.
• Provide Ad Hoc Management information to internal and external stakeholders.
• Identify new report and SAP enhancement requirements.
• Compile functional specifications for new developments and enhancements on SAP and/or MS Dynamics 365.
• Gathering information from SBUs and Support Departments where required for ad-hoc MIS reporting.
• Assist the SAP team with initial testing once IT department has completed the development of SAP functionality.
• Verification of approvals data to ensure data integrity. Validate data quality, identify discrepancies, and resolve data issues.
• Backup administrators function for Senior SAP Specialist in respect of custom table maintenance for approvals.

Lead in internal and external audit

• Act as the main point of contact between the audit team and SBU’s.
• Schedule meetings, request documents and discuss findings/differences.
• Address concerns and explain audit procedures.
• Knowledge of accounting and auditing standards.
• Communication and interpersonal skills.

Reporting

• Input into performance reporting - quarterly reports to various Committees.
• Linking performance/activity to economic factors in providing reasons for performance.
• Integrating pipeline reporting/data into forward looking forecasts on reports.
• Automate recurring reports, e.g. Unsigned agreements reports, Activity report.
• Involvement in initiatives to drive performance.
• Track KPIs, SLAs, performance metrics, productivity, and quality measures.

Training

• Arranging and supporting training regarding KPI definitions.
• Amendment of documents. E.g. KPI definition document, Power BI reporting.

Integration

• Integrating Power BI reporting into daily reporting, forecasting, presentations.

Data integrity

• Verifying performance data against actual documents.
• Monitor key performance indicators (KPIs) and business metrics.
• Provide insights into performance against goals.
• Recommend improvements based on data trends.
• Clean, validate, and organize data for analysis.

Presentation

• Presenting skills-presenting at the various platforms on activity /performance.

Corporate strategic alignment

• To participate in and support Corporate Initiatives.
• To partner with Executives to formulate and implement innovative ways to improve Customer focus.
• Monitor and evaluate divisional strategic priorities and preparation of reporting and presentation requirements.

Qualifications 

• Minimum qualification: relevant commercial degree. A data science qualification will be an added advantage.

Knowledge & experience 

• 3 to 5 years SAP end user experience. Microsoft Dynamics 365 will be an added advantage.
• Proven 3 to 5 years data analysis and MIS reporting.
• Strong and proven Advance MS Excel skills related to reporting. MS Power BI skills will be an added advantage.
• The following additional computer skills and knowledge of office software packages are essential:
• MS Word; PowerPoint; Excel and Power BI.
• Ability to manage multiple competing priorities while building effective relationships.
• Willing and able to work after hours when required.
• Leadership and management experience.