Operations Specialist: Scrum Master at BCX

Core Description

Responsible for applying Scrum Project methodology to deliver projects within the Retail and Healthcare Solutions environment. Projects must be completed within scope and budget. This includes managing timelines, resolving problems and coaching team members on Agile methodologies. 

Key Deliverables / Primary Functions

• Uses Agile practices and principles to deliver high quality products and services to our Retail Solutions customers.  
• Responsible for ensuring Scrum is understood and the projects are delivered in line with Scrum theory, practice, and guidelines.  
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.  
• Resolves team impediments with other stakeholders to increase the effectiveness of the application of Scrum in the Business Unit.   
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.  
• Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.  
• Resolve conflicts and remove obstacles that occur  
• Help teams implement changes effectively  
• Ensure deliverables are up to quality standards at the end of each sprint  

Functional Skills

• Excellent knowledge of Scrum Techniques and artefacts
• Familiar with Software Development
• Good knowledge of other Agile Frameworks
• Understanding and Applying the Scrum Framework
• Communication
• Leadership
• Conflict Management

Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Decision Making
• Handling Pressure
• Communication and Impact

Qualifications

NQF 7: 3 year Bachelors Degree in Business/ Commerce

NQF 4: Grade 12 in Information Technology

Experience

• 3 to 5 years experience in Project Management using Scrum Methodology 

Certifications / Professional Registration

• Project Management

Special Requirements/ Employment Condition

Valid Drivers license

Work Characteristics

Office Based position