Orders Clerk at ADM

Job Description

• Role is to provide excellent customer service and ensure orders are fulfilled accurately and speedily.

Main Focus Areas:

• Excellent customer relations
• Stock Control
• Sales Administration

Typical Tasks:

• Place Natal Depot orders at Brits factory for stock replenishment
• Place stock order at Procurement for External RM warehouse
• Reconcile weekly and monthly stock takes.
• Investigate stock variances.
• Ensure that oldest stock gets dispatched first.
• Send weekly transport report to Logistics Manager.
• Sending out of price letters to customers – premix and RM
• Generate customer quotes.
• Liaise with customers via phone and email.
• Liaise with warehouse regarding dispatch of customer orders.
• Book transport with service provider for delivery of stock
• Receive manual note for warehouse.
• Create sales order as per manual note.
• Create delivery advice as per sales order.
• Resolve all customer queries.
• Ensure that invoice packs are stored correctly for auditors’ purposes.