Outlying Operations Roaming Store Manager – iStore (Based in Rosebank) at iStore

Job Description

• iStore, the home of everything Apple and Africa’s largest Apple Premium Reseller, is looking for a highly adaptable and dynamic Outlying Operations Roaming Store Manager to join our team.
• This role is based in Rosebank, however, the successful candidate will be required to travel and temporarily relocate at short notice to support various iStores across the country where operational support is needed. These locations include iStores in Highveld, Mall of the North, Loch Logan, Ilanga, Vaal, and Waterfall.
• As a Roaming Store Manager, you will take full accountability for store performance during your deployment period, stepping in to stabilise operations, lead teams, and ensure the store delivers on all commercial and customer experience objectives. Assignments may vary in duration depending on business needs.
• All reasonable costs associated with temporary relocation, including accommodation and travel, will be covered by the business.

Key Responsibilities

• Take full ownership of store operations during deployment periods
• Lead, motivate, and stabilise teams to ensure optimal performance
• Drive store performance to meet or exceed sales, financial, and operational targets
• Deliver a world-class customer experience aligned with the iStore brand
• Quickly assess operational challenges and implement effective solutions
• Ensure alignment with company strategy, standards, and processes
• Compile and manage store performance reporting
• Build strong relationships across various teams and regions

What We’re Looking For

• A highly adaptable, resilient individual who thrives in changing environments
• Willingness and ability to travel and relocate on short notice for undefined periods
• Strong leadership capability with experience managing large teams
• Ability to quickly integrate into new teams and environments
• Strategic thinker with strong operational execution skills
• Proven ability to drive results in a fast-paced, high-pressure retail environment
• Passion for technology and delivering exceptional customer experiences

Minimum Requirements

• Matric (Tertiary qualification advantageous)
• 5+ years’ experience managing large teams in a complex, high-turnover retail environment
• Strong matrix management and cross-functional collaboration skills
• Proven track record in achieving store targets and driving performance
• Retail operations experience and strong business acumen
• Experience in analysing and reporting on store performance